Academic Advisor

New Mexico State University•Grants, NM
•$43,909 - $48,651•Onsite

About The Position

The Academic Advisor works under the general supervision of the Vice President of Student Services to advise and support NMSU Grants students and promote their retention, persistence, and academic success. The position collaborates with campus departments and partnering high schools, including through Dual Credit programs, to support enrollment, program development, and student success. It assesses academic support needs and monitors the progress of an assigned student caseload. Some travel and participation in in-person events are integral to the role. The advisor is expected to provide exceptional service to students and team members.

Requirements

  • Associate's degree and two years of relevant experience, or a bachelor's degree.
  • Excellent communication and customer service skills.
  • Ability to represent the college independently in various professional settings.

Nice To Haves

  • Experience in a community college or university setting.
  • Master's degree in a related field.

Responsibilities

  • Provide proactive academic advising and assistance to an assigned caseload of students from diverse backgrounds.
  • Work with and visit partnering high schools to assist with admission, enrollment, and registration of Dual Credit students.
  • Provide support services for new students, including coordinating orientation programs and referring students for placement testing as appropriate.
  • Help students develop academic plans and course schedules for current and future semesters.
  • Collaborate with Student Services, Academic Services, and students to implement tools and strategies that promote student success.
  • Support enrollment, retention, and graduation goals by providing input on academic programs and course sequencing, delivering presentations and workshops, and training or supporting staff and student workers as applicable.
  • Connect students with resources and services that support their academic goals and achievement.
  • Monitor student progress, provide feedback, and process academic paperwork related to program progression and completion.
  • Train faculty and staff on Navigate and other early alert systems.
  • Collect, analyze, and report advising and student success data to support institutional goals and continuous improvement.
  • Represent the college independently in professional settings while demonstrating excellent communication and customer service skills.
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