Academic Advisor, Arts and Sciences

ETSU•TN, TN

About The Position

The College of Arts & Sciences Advisement Office at East Tennessee State University seeks an Academic Advisor to guide students through their academic journeys and help them achieve their goals. The advisor provides comprehensive, proactive academic advisement, develops graduation plans, monitors student progress, identifies students who may be at risk, and provides support throughout their degree pursuit. The position also involves mentoring and interpersonal counseling on academic and career matters. The Academic Advisor develops services and programs that foster student success and empower students to develop their abilities. The advisor helps resolve administrative issues, refers students to campus support services, and works with students to understand their needs and reach their potential. ETSU is an institution with over 14,000 students and is located in the Southern Appalachian Mountains of Northeast Tennessee. Its mission includes teaching, scholarship, creative activities, and service involving community partners and addressing societal needs. The university is an equal opportunity employer. Employment is contingent on a satisfactory background check.

Requirements

Bachelor’s degree.
One year of experience working with students in higher education.
Excellent listening and communication skills to foster student growth.
Ability to empower students to make informed academic decisions and treat students, staff, and faculty with respect.
Ability to present information flexibly and adapt to others’ learning styles.
Ability to plan academic advisement programs and provide comprehensive proactive advisement.
Ability to assist students with academic and career goals, graduation requirements, and career decision-making.
Ability to use appropriate tools to monitor and document student contacts and progress.
Ability to identify and reach out to students who may be at risk.
Ability to establish and maintain communication with university faculty and staff.

Nice To Haves

Master’s degree.
Two years of experience working with students in a higher education setting as a full-time employee or through graduate assistant experience.
Experience in mentorship, career counseling, and academic counseling.

Responsibilities

Provide comprehensive academic advisement, including course selection, schedule preparation, and development of graduation plans.
Monitor student progress, identify at-risk students, and proactively reach out to support student retention and degree progress.
Mentor students and provide interpersonal counseling on academic and career matters.
Develop services and programs that foster student success and empower students.
Help students understand graduation requirements and assess strengths and weaknesses, offering encouragement or redirection regarding majors and alternatives.
Assist students in setting short- and long-term educational and career goals and developing self-awareness for career decision-making.
Encourage and instruct students in using resources in the Career Exploration Center and University Career Services.
Use appropriate tools to monitor and document student contacts and progress.
Conduct initial orientation appointments with new students each academic year.
Maintain communication with university faculty and staff and make appropriate referrals for students needing information or assistance.
Resolve administrative issues students face and refer them to additional campus support services as needed.
Attend regional and national advisor conferences, workshops, information symposia, and webinars as an ETSU representative, and supervise student participation when necessary.