Academic Advisor

University of North Texas System•Denton, TX

4d•Hybrid

About The Position

The Academic Advisor serves full time in the College of Liberal Arts and Social Sciences at the University of North Texas in Denton. The role promotes student success, academic progression, and timely graduation through advising on degree requirements and academic policies, resolving complex academic issues, maintaining student records, and evaluating progress toward graduation. Advisors also communicate with students and prospective students, provide referrals to campus and online resources, support recruitment and retention efforts, and participate in informational workshops and events such as Preview Day and Commencement. The College of Liberal Arts and Social Sciences Advising Office aims to teach, assist, and empower students to define, clarify, and achieve academic and personal goals through professional, caring service. This position works with students, faculty, and staff and contributes to orientation, academic planning, retention programs, and advising-office operations. The schedule is hybrid, Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings, weekends, and off-site work.

Requirements

Bachelor's degree.
Two years of experience in student affairs, student services, counseling, or professional academic advising.
Strong presentation skills.
Strong problem-solving skills.
Ability to use a variety of complex software applications.
Ability to communicate effectively verbally and in writing with various populations.
Ability to develop and maintain effective working relationships.
Ability to work independently and lead project teams effectively.
Considerable knowledge of university policies and procedures related to the functional area, or ability to rapidly assimilate that knowledge.

Nice To Haves

Bachelor's degree plus two years working directly with students in an advising capacity.

Responsibilities

Advise students on degree requirements and complex academic issues; interpret and make decisions regarding academic policies, complex degree audits, and progress toward graduation.
Correspond with students about degree requirements and transfer hours, assist with exploring other degree options or majors, answer calls and emails, cover appointments, assist walk-in students, and provide front-desk coverage as needed.
Provide information and answer questions for prospective students and parents, and refer them to appropriate online and campus resources.
Assist with recruitment activities and events; support college and university retention strategies; monitor prospective and admitted student data; and manage external communications to these cohorts.
Prepare, update, and check degree audits, prioritizing VA, athlete, financial aid, and other exceptional audits; evaluate transfer work for degree audit applicability.
Process graduation applications and advise students when complex problems or questions arise, including explaining discrepancies, GPA, and other requirements.
Serve as a resource and problem solver during college orientation sessions; conduct departmental orientation advising sessions and academic planning presentations as needed.
Review and update four-year plans, catalog copy, U.achieve encoding, and major-specific articulation guides for area community colleges; research and recommend approval or disapproval of equivalency requests from the Registrar’s Office.
Manage and prioritize paperwork and projects for assigned advising areas, maintain procedural documentation, and facilitate retention programs and outreach for targeted populations.
Promote goodwill with students, handle a variety of student situations effectively, work cooperatively with faculty and staff, and greet office visitors in a friendly, helpful manner.
Present at informational workshops and assist with events such as Preview Day and Commencement.