Academic Advisor- Coweta

Georgia Department of Revenue•Newnan, GA

About The Position

The Academic Advisor, described in the job summary as an Advising Coach, delivers academic advisement, information, and services to technical college students. The role supports students in planning their education, understanding academic requirements and institutional policies, progressing toward program completion, and accessing appropriate college services. It also contributes to student retention, recruitment, enrollment, and the ongoing development of the academic advisement program. The position is full-time and is mainly located on a specific campus, with possible floating responsibilities across two or more campuses. Days and hours are typically set, generally Monday through Thursday between 7:30 a.m. and 6:00 p.m. and Friday from 8:00 a.m. to noon, for a maximum of 40 hours per week. Some advertising duties may be performed virtually, though they can be accomplished on campus. Weekend work is not required. Occasional travel to other campus locations may be required; overnight travel is not required except in rare instances involving external professional development conferences, travel, or meetings.

Requirements

Bachelor’s degree in a related field and two years of related work experience; experience may substitute for the degree on a year-for-year basis.
Proficiency using Banner, Degree Works, and other student graduation progression software, including TargetX (Engage).
Effective verbal and written communication, including the ability to provide guidance in person and virtually using teleconferencing or communication platforms.
Interpersonal skills.
Knowledge of college program completion requirements.
Knowledge of college services and their impact on student registration, progress, financial aid, and program completion.
Understanding of FERPA restrictions and the ability to provide guidance and assistance in compliance with privacy requirements.
Ethical practice, customer service, and attention to detail.

Nice To Haves

Two or more years of experience in academic advising or related direct student support at a postsecondary institution.
Experience with a student information system such as Banner, Degree Works, or another student advisement information system.
Master’s degree in a related field.

Responsibilities

Advise students on academic requirements and course selection, and assist them in developing and personalizing education plans.
Disseminate information about institutional policies and procedures.
Review and interpret placement and other standardized test scores and course prerequisites.
Apply the institution’s interpretation of FERPA rules when releasing student information to faculty, parents, students, and others.
Perform and interpret degree audits and understand program graduation requirements.
Monitor student registration activities, recommend solutions to academic difficulties, maintain accurate electronic records of student interactions, and advocate for students when appropriate.
Refer students to specialized staff for financial aid, career advisement, admissions, business office, tutoring, and other needs.
Accurately document student contact in the TargetX retention model.
Coordinate student communications about advisement, retention, the academic calendar, and related issues, including mass email, text, or phone correspondence for recruitment and Reaching out for Registration initiatives.
Collaborate with and serve as a resource to other departments and faculty, including participating in recruitment and enrollment-growth events and initiatives.
Help increase enrollment and registration and support students’ academic progression and completion.
Stay current on institutional information, including admissions requirements, programs, course changes, deadlines, important dates, costs, facilities, college-wide initiatives, transfer requirements, and state and federal mandates.
Participate in professional development, including professional organization memberships, completing one micro-credential each fiscal year, conferences, workshops, training sessions, and maintaining current information technology skills.
Participate in institutional student development and retention programs and serve as a resource for faculty and staff.
Collaborate with divisions to develop advising presentations and materials for individual and group sessions.
Participate in planning, implementing, and evaluating academic advisement program goals and objectives; develop advising materials and presentations and complete assigned administrative reports.
Perform other duties as assigned.