Academic Advisor

Louisiana Community and Technical College System•New Orleans, LA

About The Position

The Academic Advisor counsels and assists students with academic, career, and life goals, including curriculum choices, course loads, scheduling, study habits, academic actions, and problem resolution. Through ongoing monitoring and contact, the Advisor helps students develop strategies to achieve their goals and become self-directed learners and decision makers. The role uses an early alert system and follow-up interventions to support student success and retention. The Advisor collaborates with academic divisions, faculty, and staff to provide current information, address student needs, promote student opportunities, and coordinate responses to student issues and achievements. The position supports transfer students, monitors and reports cohort progress, and informs students about campus and center resources. It also involves maintaining advising records, attending trainings and meetings, participating in professional development and college committees, and submitting activity reports as needed. Other duties may be assigned.

Requirements

  • Bachelor's degree.
  • At least one year of experience in higher education.

Nice To Haves

  • Master's degree.
  • Excellent oral and written communication skills.
  • Basic computer skills, including Microsoft Office suite.
  • Experience with diverse student populations.
  • Ability to multitask and work in teams.
  • Highly organized.

Responsibilities

  • Counsel and assist students with goals, policies, curriculum choices, course loads, study habits, course scheduling, academic actions, problem resolution, and career development.
  • Monitor and contact students to help them set academic, career, and life goals and develop strategies for achieving them.
  • Use the early alert system and follow through with interventions to support student success.
  • Work with academic divisions to ensure advisees receive updated information and to communicate specific student problems and needs.
  • Participate in college retention efforts.
  • Use appropriate technology, including video conferencing software, to support effective advising.
  • Provide guidance and assistance to transfer students to support their transition into and/or out of four-year institutions.
  • Monitor, track, and report cohort student progress, including success, retention, and completion rates.
  • Educate students about resources and services available at the campus or center.
  • Work with faculty and staff to promote student opportunities, including participation in academic division events and programs.
  • Attend all advising trainings and actively participate in professional development.
  • Maintain daily records of student advising interactions.
  • Meet with the lead division at least once per semester to stay informed about program changes and updates.
  • Coordinate with academic divisions and administrative staff regarding student issues and achievements.
  • Serve on college committees and submit activity reports as needed.
  • Perform other duties as assigned.

Benefits

  • Retirement benefits.
  • Multiple medical insurance options.
  • Supplemental insurance options, including dental, term life, disability, accident, and vision.
  • Tax Saver Flexible Benefits Plan for eligible child care and medical expenses.
  • 14 holidays per year, typically including an extended Christmas break.
  • Annual (vacation) leave.
  • Sick leave.
  • Employee Assistance Program.
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