Academic Advisor

Lakeland University • Pewaukee, WI

2d • Onsite

About The Position

The Academic Advisor is responsible for delivering high-quality academic advising and student support services for Lakeland University students at the Waukesha County Technical College (WCTC) co-location. The position assists students from inquiry through graduation by providing academic planning, course selection guidance, and connection to institutional resources. The advisor also serves as an on-site ambassador for Lakeland University, strengthening the university's partnership with WCTC and supporting initiatives that enhance student engagement, retention, and degree completion.

Requirements

• Bachelor's degree from a regionally accredited University or university with at least two years' experience within a higher education environment.
• Strong organizational skills and an aptitude to assess the needs of, and effectively communicate with, adult students diverse in ability, background, and academic interests.
• Ability to form constructive working relationships with adult students.
• Excellent oral, written, and interpersonal communication skills.
• Proficiency in commonly used technologies (e.g., Microsoft Office) and an ability to master new software applications as needed.
• Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nice To Haves

• Master's degree from a regionally accredited University with at least two years' experience within higher education environment.
• Experience working with returning adult students and a familiarity with teaching and learning principles of adult education.
• Working knowledge of the Jenzabar software platform.

Responsibilities

• Serve as an advisor, counselor, advocate, and mentor for returning adult students as they transition into the academic environment and strive to balance education, employment, family, and/or other life responsibilities and challenges.
• Advise up to 300 returning adult students by providing timely and accurate information about registration procedures, general education requirements, supporting and major course requirements for available programs of study, and rules, regulations, policies, and procedures of the institution.
• Develop and implement advising procedures that allow for successful monitoring, advisor and student self-assessment, reporting of strategic benchmarks, and initiation of intervention strategies associated with student retention and successful degree-completion.
• Participate in program planning, professional development activities, and collaborations with academic and administrative units to provide educational and support services promoting the retention and degree-completion of returning adult students.
• Refer students to other campus and community resources as appropriate: faculty mentors, career counselors, financial aid advisors and other student service representatives, other University offices or personnel, and resources external to campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level