Academic Advisor

University of North Texas System•Denton, TX
•Hybrid

About The Position

The Academic Advisor is a full-time advisor for the College of Liberal Arts and Social Sciences at the University of North Texas. The position promotes student success, academic progression, and timely graduation by advising students on degree requirements and complex academic matters, maintaining accurate student records, and supporting recruitment, retention, orientation, and graduation activities. The advisor also presents informational workshops and academic planning sessions, assists with college events such as Preview Day and Commencement, and works cooperatively with students, faculty, and staff. The position is based in Denton and follows a hybrid work schedule, Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings, weekends, and off-site work. The role may involve advising prospective and admitted students, handling walk-ins and front-desk coverage, and supporting targeted student populations and college initiatives.

Requirements

  • Bachelor’s degree.
  • Two years of experience in student affairs, student services, counseling, or professional academic advising.
  • Strong presentation skills.
  • Strong problem-solving skills.
  • Ability to use a variety of complex software applications.
  • Ability to communicate effectively, verbally and in writing, with diverse populations.
  • Ability to develop and maintain effective working relationships.
  • Ability to work independently and lead project teams effectively.
  • Considerable knowledge of university policies and procedures related to the functional area, or the ability to learn them rapidly.

Nice To Haves

  • Bachelor’s degree plus two years of experience working directly with students in an advising capacity.

Responsibilities

  • Advise students on degree requirements and complex academic issues; interpret and make decisions regarding academic policies, review degree audits, and evaluate progress toward graduation.
  • Correspond with students about degree requirements and transfer hours through various communication methods, and help them explore other degree options or majors.
  • Serve as an on-call advisor by answering calls and emails, covering appointments, seeing walk-ins, and assisting at the front desk as needed.
  • Provide information and referrals to prospective students and parents, including referrals to online and campus resources.
  • Assist with recruitment activities and events and support college and university retention strategies.
  • Monitor data for prospective and admitted students and manage external communications to those student groups.
  • Prepare, update, and check degree audits, prioritizing VA, athlete, financial aid, and other exceptional audits; evaluate transfer work for degree applicability.
  • Process graduation applications and advise students about complex questions, discrepancies, GPA, and other graduation requirements.
  • Support college orientation sessions, conduct departmental orientation advising, and deliver academic planning presentations as needed.
  • Review and update four-year plans, catalog copy, U.achieve encoding, and major-specific articulation guides for area community colleges.
  • Research and recommend approval or disapproval of equivalency requests from the Registrar’s Office.
  • Manage and prioritize paperwork or projects for assigned advisor responsibilities and maintain procedural documentation.
  • Facilitate retention programs and outreach for targeted populations.
  • Promote goodwill with students, handle a variety of student situations effectively, work cooperatively with faculty and staff, and greet office visitors helpfully.
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