Academic Advisor

University of Arkansas System•Little Rock, AR

27d•Onsite

About The Position

The Academic Advisor is a 100%, 12-month appointment who will report to the Director of Student Services within the College of Humanities, Arts, Social Sciences, and Education (CHASSE). With an emphasis on student retention and academic engagement, the Academic Advisor is responsible for providing a holistic advising experience. This position will provide academic, major/career, and personal support to students; interpret academic transfer articulation, keep thorough student records; monitor students’ retention and major declaration progress; coordinate with various UA Little Rock constituents; participate in recruitment and outreach initiatives; and collaborate with the Director of Student Services to collect and report advising data. This position is governed by state and federal laws, and agency/institution policy.

Requirements

Bachelor’s degree
Excellent written and oral communication skills
Work well independently, as a team member, or in large group settings
Strong customer service abilities
Establish and maintain effective working relationships in a non-judgmental manner with diverse populations of students, faculty, staff, and administrators
Effectively balance multiple student demands and projects
Demonstrate organizational and prioritization abilities in accomplishing tasks
Excellent problem-solving skills and attention to detail
Ability to adapt to change
Effectively operate and utilize a computer, telephone, photocopier, internet, Microsoft Office applications (Word, Excel, etc.), and Google Suite
Ability to work a flexible schedule which may include evenings and weekends as needed
Knowledge of university structures and academic programs

Nice To Haves

Master’s degree
Experience working in higher education

Responsibilities

Advise students in a holistic manner to support their academic, personal, and professional success.
Develops and maintains accurate advising records and electronic documents in an organized manner and distributes information internally and to other UA Little Rock offices as appropriate.
Support recruitment, retention, and assessment initiatives in the College, including student outreach and event attendance.
Assist in planning, implementing, and managing services for CHASSE students.
Oversee the transfer process of incoming CHASSE students and aid in the transfer of credits, articulation issues, and understanding university/program requirements.
Provide academic support and intervention where needed to prospective, incoming, and current CHASSE students and connect students with appropriate UA Little Rock advisors, resources, and services. Empowers students to become proficient and self-sufficient within the UA Little Rock environment.
Acquire, apply, and maintain expert knowledge of UA Little Rock’s undergraduate admissions standards, national and UA Little Rock college placement test standards, advising procedures, and degree requirements.
Utilize appropriate documents, resources, and UA Little Rock systems (Workday, etc.) to confirm and inform students of degree requirements.
Perform other duties as assigned.