Academic Advisor

University of Arkansas•Little Rock, AR

24d

About The Position

The Academic Advisor is a 100%, 12-month professional staff appointment in the College of Humanities, Arts, Social Sciences, and Education (CHASSE) at the University of Arkansas at Little Rock. The position reports to the Director of Student Services and emphasizes student retention and academic engagement through a holistic advising experience. The advisor provides academic, major and career, and personal support; interprets transfer articulation; maintains student records; monitors retention and major-declaration progress; coordinates with university constituents; supports recruitment and outreach; and collaborates with the Director of Student Services to collect and report advising data. The position is governed by state and federal laws and institutional policy.

Requirements

Bachelor’s degree.
Excellent written and oral communication skills.
Ability to work independently, as a team member, or in large-group settings.
Strong customer-service abilities.
Ability to establish and maintain effective, non-judgmental working relationships with diverse populations of students, faculty, staff, and administrators.
Ability to balance multiple student demands and projects effectively.
Organizational and prioritization abilities.
Excellent problem-solving skills and attention to detail.
Ability to adapt to change.
Ability to operate and use a computer, telephone, photocopier, internet, Microsoft Office applications such as Word and Excel, and Google Suite.
Ability to work a flexible schedule that may include evenings and weekends as needed.
Knowledge of university structures and academic programs.

Nice To Haves

Master’s degree.
Experience working in higher education.

Responsibilities

Advise students holistically to support their academic, personal, and professional success.
Develop and maintain accurate, organized advising records and electronic documents, and distribute information internally and to other UA Little Rock offices as appropriate.
Support College recruitment, retention, and assessment initiatives, including student outreach and event attendance.
Assist with planning, implementing, and managing services for CHASSE students.
Oversee the transfer process for incoming CHASSE students and assist with credit transfer, articulation issues, and understanding university and program requirements.
Provide academic support and intervention to prospective, incoming, and current CHASSE students as needed, and connect them with appropriate advisors, resources, and services.
Empower students to become proficient and self-sufficient within the UA Little Rock environment.
Acquire, apply, and maintain expert knowledge of undergraduate admissions standards, college placement-test standards, advising procedures, and degree requirements.
Use appropriate documents, resources, and UA Little Rock systems, including Workday, to confirm and inform students of degree requirements.
Perform other duties as assigned.