Academic Advisor

Yeshiva University • New York, NY

13d • $67,626 - $72,626

About The Position

The Academic Advisor provides academic advisement to students in the Live Virtual/Face to Face and Canadian block program options. Working with the Associate Dean, the Onboarding team, other Academic Advisors, and the Registrar’s Office, the Advisor helps students plan their studies, overcome registration barriers, and navigate leaves of absence, program withdrawals, and university services. The role also develops strategies and procedures to support MSW students’ progress through the program and successful graduation.

The Advisor monitors students’ academic progress and enrollment, maintains assigned student lists, documents advising activity in university systems, contributes to training materials, and develops strategies to improve students’ academic experiences and promote retention and completion.

Requirements

• Bachelor’s degree required; an equivalent combination of education and experience will also be considered.
• At least 3–5 years of administrative experience required.
• Familiarity with technology and systems such as Excel.
• Excellent communication and interpersonal skills.
• Ability to produce accurate, professional, courteous correspondence in a timely manner.
• Ability to learn and become proficient in new software and technology quickly.
• Strong organization, flexibility, and ability to work independently.
• Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, while remaining proactive, resourceful, efficient, and courteous.
• Ability to manage multiple demands, prioritize tasks, and respond accordingly.
• Good judgment, initiative, and attention to detail.

Nice To Haves

• Master’s degree, particularly an MSW degree.
• Knowledge of higher education administration systems such as Banner and Starfish.

Responsibilities

• Provide direct individual and group academic advisement to students.
• Develop and revise plans of study and roadmaps, and help students follow and update them to meet degree requirements.
• Work with the Associate Dean to resolve plan-of-study issues, including unmet prerequisites or co-requisites, transfers between MSW program options, transfer credits, course audits, late course adds or drops, and degree-evaluation issues.
• Intervene when students encounter registration barriers, refer students with account holds to appropriate departments, assess registration-restriction screenshots, and provide guidance.
• Apply appropriate registration permits, including cohort, program, and prerequisite or co-requisite permits.
• Analyze course scheduling and registration reports and provide input on section additions and other modifications.
• Work with the Registrar’s Office to resolve individual and systemic registration barriers.
• Assist students with leave-of-absence forms, MSW program withdrawals, university withdrawals, accessing student services, and referrals to appropriate staff or faculty.
• Refer students dissatisfied with a course, instructor, registration process, or other department’s services to the Associate Dean.
• Enter and maintain relevant documentation and data in Yeshiva Success Network, DegreeTrack, Banner, and other applicable software, including uploading documents and writing notes in YSN.
• Contribute to and update training materials, including the Canvas course, infographics, the Academic Advisors’ Manual, and information about advisors’ roles and responsibilities for students, faculty, and staff.
• Develop strategies to improve students’ academic experiences.
• Monitor progress toward graduation, including enrollment, withdrawals, leaves of absence, and degree requirements, and implement strategies to promote retention and completion.
• Monitor and update the list of students assigned to Academic Advisors.

Benefits

• Employee benefits are offered; specific benefits are not detailed.
• Opportunities for advancement and professional growth.
• A supportive workplace that prioritizes well-being, work-life balance, and mutual respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level