Academic Advisor & Student Support Specialist

ICL Academy
•$60,000 - $65,000•Remote

About The Position

ICL Academy seeks an experienced professional to support students and families throughout admissions, academic planning, and enrollment while maintaining a small caseload of approximately 60 students. Reporting to the Dean of Counseling & Advising, this role partners with Admissions, Academic Advising, Records, and instructional teams to review transcripts and prior coursework, evaluate transferable credits, develop individualized academic plans, and identify suitable academic supports. The position reviews and documents 504 Plans, IEPs, psychoeducational evaluations, and other accommodation-related records, and works with school leaders, advisors, and teachers to support appropriate accommodations within ICL’s flexible learning model. The role also provides individualized academic guidance and student support throughout enrollment and serves as a resource to the Academic Advising team on accommodations and complex student support needs.

Requirements

  • Bachelor’s degree required.
  • Technological proficiency in student information systems required.
  • Ability to maintain confidentiality and exercise sound professional judgment with sensitive student information.
  • Highly organized.
  • Outstanding interpersonal and community relations skills, with the ability to communicate and work effectively within a diverse community.
  • Ability to foster a cooperative work environment.
  • Professional conduct demonstrating ethics and integrity.
  • High degree of flexibility.
  • Demonstrated ability to work well in a fast-paced environment.
  • Knowledge of NCAA eligibility guidelines and University of California admissions requirements.

Nice To Haves

  • Graduate degree in school counseling or academic advising strongly preferred.
  • Experience working with 504 Plans, IEPs, and/or student accommodations strongly preferred.
  • College admissions experience at the college or high school level preferred.
  • Tutoring and/or academic advising experience preferred.
  • Familiarity with ACT and SAT testing accommodation processes preferred.

Responsibilities

  • Partner with Admissions and Records to conduct academic reviews for prospective students in grades 5–12.
  • Review transcripts, academic records, and prior coursework to determine transferable credits and remaining graduation requirements.
  • Develop individualized four-year academic plans for incoming high school students, including course placement and projected course planning.
  • Identify academic gaps, credit deficiencies, course sequencing considerations, and other factors affecting graduation pathways; collaborate on complex reviews with school and admissions leaders and the Registrar.
  • Communicate academic findings and recommendations to Admissions and support transitions into ongoing advising.
  • Maintain accurate academic review documentation and four-year plans in student information systems.
  • Review 504 Plans, IEPs, psychoeducational evaluations, and other educational support documentation.
  • Identify documented accommodations and their applicability within ICL’s instructional model; create and maintain an ICL Accommodation Plan when applicable.
  • Maintain confidential accommodation and student-support records and work with school leaders, advisors, and teachers on appropriate implementation.
  • Collaborate on requests that fall outside the scope of ICL’s program and assist with standardized testing accommodation documentation and coordination as appropriate.
  • Maintain a caseload of approximately 60 students and develop supportive relationships with students and families.
  • Monitor academic progress and identify students who may benefit from academic, organizational, or school-based support.
  • Advise students on academic planning, course selection, graduation requirements, goal setting, and post-secondary planning.
  • Maintain current four-year plans for caseload students, reflecting credits, coursework, graduation requirements, and post-secondary goals.
  • Guide senior students and families through college admissions planning when 12th graders are on the caseload, including college lists, testing, applications, essays, recommendations, financial aid, and scholarships.
  • Collaborate with teachers, advisors, and families to develop strategies for students experiencing academic challenges; support organization, time management, goal setting, and executive functioning as appropriate.
  • Serve as a resource to Academic Advisors on accommodations and student-support matters, including ACT and SAT testing accommodations.
  • Refer students with significant academic, social-emotional, or mental health concerns to the Dean of Counseling & Advising or other appropriate resources.
  • Maintain accurate and up-to-date academic, student-support, and accommodation records; support retention through proactive communication and collaboration.
  • Collaborate with school leadership, advising, admissions, records, and instructional teams to support student success and well-being.
  • Liaise with Records and Academic Advising to ensure accuracy of transcripts, credits, academic records, and graduation plans.
  • Participate in or lead collaboration and student-support meetings as appropriate.
  • Support development and refinement of school-wide accommodation and student-support processes.
  • Support and participate in virtual webinars, orientations, and other transition programming for students and families.
  • Participate in school-wide retention efforts and strategies.
  • Partner with the Director of Community Engagement on student and family engagement through appropriate community-building events.
  • Support planning and implementation of the annual year-end celebration and attend the event.
  • Perform additional duties as assigned.

Benefits

  • Sponsored medical, dental, and vision benefits.
  • Sponsored 401(k) plan.
  • Sponsored $50,000 life insurance included for all employees.
  • Flexible PTO.
  • Remote/work-from-home arrangement and flexible hours.
  • Professional development.
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