Student Support Advisor

Stride, Inc. • US - MI - Remote, MI

7d • Hybrid

About The Position

The Student Support Advisor supports students in grades 6–8 by promoting consistent engagement, attendance, academic progress, and connection to the school community. The Advisor builds relationships with students and families, identifies barriers to participation, and provides individualized support through the school’s Multi-Tiered System of Supports (MTSS). Working with teachers, school leadership, and the Student Support Team, the Advisor helps students develop the habits, skills, and confidence needed to succeed in a virtual learning environment. The position is home-based and requires residence in Michigan; it may require one or more days a week in the office as determined by the supervisor. Travel may be required 25% of the time.

Requirements

• Two years of college and two years of experience in education, or an equivalent combination of education and related experience.
• Ability to pass the required background check.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.
• Organizational skills and ability to multitask.
• Adaptability and comfort working in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and web tools.
• Familiarity with the online learning experience.
• Ability to learn new technology tools quickly, including database and web-based tools.
• Ability to travel 25% of the time.
• Must reside in Michigan.

Nice To Haves

• Four years of college education.
• Experience working with the proposed age group.
• Experience supporting adults and children in learning and using technology.

Responsibilities

• Oversee an assigned caseload of students to increase engagement, including monitoring logins and class attendance, and providing interventions such as Learning Coach training, catch-up sessions, and time-management support.
• Provide consistent, proactive support to students using data resources.
• Support students and Learning Coaches through the Onboarding (Strong Start) experience.
• Serve as the primary point of contact between students and Learning Coaches and teachers and/or school administration.
• Pursue and apply continuing education and training to increase effectiveness in supporting students and Learning Coaches.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree