Academic Advisor, Online Business Program (Student Services Professional I-Range B)

California State University, Fullerton•Fullerton, CA

9d•$4,482 - $6,342

About The Position

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility. The Dean’s Office for College of Business and Economics within the Division of Academic Affairs is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Academic Advisor, Online Business Program (Student Services Professional I-Range B). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration, or a job-related field plus one year of experience in professional Student Services work at the entry trainee level.
Specialized and relevant experience may be substituted for the required education on a year-for-year basis.
Equivalent amounts of job-related, graduate level education may be substituted for the required experience.
Working knowledge of the methods and problems of organization and program management.
Working knowledge of research techniques, interview techniques, and the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations, gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
Ability to present clear and concise information orally and in written reports.
Ability to acquire knowledge of campus procedures and activities and the overall organization.
Ability to establish and maintain cooperative working relationships.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Nice To Haves

Bachelor's degree or the equivalent from an accredited four-year college or university in liberal arts, counseling, student affairs, psychology, public administration, or a job-related field and two years of professional experience in one of the student services program areas or a related field.
In-progress or earned master's degree in a relevant field may be substituted for one year of professional experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
Knowledge of academic counseling techniques and proven ability to effectively listen, advise, and counsel students on university and college program offerings, policies, procedures, and curricular requirements.
Proficiency in Microsoft Windows, Word, Outlook, Excel, PowerPoint, Zoom, Teams, Dropbox, Text Expander, and Student Information Systems such as Navigate360.
Skill in maintaining effective electronic filing systems.
A valid California driver’s license.

Responsibilities

Assists in providing academic advisement and support to undergraduate students in the Online Business degree completion program.
Advises newly admitted and continuing undergraduate students on their major degree requirements, course selection, evaluation of transcripts, and general university policies and procedures.
Conducts outreach to students on academic notice.
Assists in the creation, enhancement, facilitation, and assessment of Online Business student events and support resources.
Assists in maintaining various tools and spreadsheets utilized for efficient service and support.
Other duties as assigned.