Academic Advisor / Non-Teaching (Reg FT)

Community College of Allegheny County (CCAC)

13d • Onsite

About The Position

Under the direct supervision of the Executive Director of Academic Advising and in collaboration with the Registrar or the supervisors in Financial Aid, Placement Testing, Admissions or Counseling, meet with and advise new, prospective and current students concerning their college studies, academic plan and educational needs, and provide appropriate support, guidance, information and direction to assist students to achieve their academic goals. Advisors engage students holistically, including career options as related to their academic program, curriculum options, majors, course planning, College policies and procedures, personal assistance and referral to college and community services and support.

Requirements

• Master's Degree.
• Three (3) years minimum experience in higher education: advising, counseling or related student services.
• Demonstrated familiarity with student issues and ability to interact with students with diverse needs.
• Workload schedule may include evenings and weekends, as well as travel to other campuses or centers.

Responsibilities

• Provide coordinated, student-centered support through proactive, intentional caseload management by monitoring student progress, identifying barriers to success, connecting students with campus and community resources, and collaborating with faculty and support services to promote student retention, well-being, and academic achievement by utilizing the college’s early alert system.
• Participate in mandatory training sessions, attend professional development workshops and activities as required, and assist in development of training materials and programs for faculty advisors.
• Interview students concerning their readiness for college studies, their choice of major, their need for developmental coursework, and the basic differences between the high school and college experience.
• Maintain knowledge of and disseminate information to students regarding resources and support services available on campus and across the College, and direct students to such services, as needed or appropriate.
• Provide advising services in the College advising centers and assist Registration and advisement and/or other supervisory personnel in providing prompt assistance to students regarding program requirements and the registration process.
• Develop academic schedules for new and continuing students utilizing the Degree Audit and other materials developed by the campus; provide students with information on all academic policy questions.
• Refer students to the CCAC Counseling Department for 4-year transfer guidance.
• Advise students changing their major by checking courses that apply to the new major (degree audit) and completing the appropriate paperwork.
• Meet with students applying for graduation (utilizing Degree Audit) to assess graduation status.
• Meet with students on academic notice, academic assistance, and other at-risk students and direct students, as necessary, to a counselor, success/life coach, or other student development professional.
• Use on-line student system to research student's transcript, availability of classes, and calendar information.
• Evening advising and/or advising on either Saturday or Sunday (but not both in the same week) may be required. Travel to other campuses and centers may also be required, as needed.
• Perform other related duties as required or assigned.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level