Academic Advisor II

Georgia State University•Atlanta, GA

41d

About The Position

The University Advisement Center is recruiting multiple Academic Advisor II positions to assist academic departments and units with verbal or written academic plans, advisement interpretation, and implementation of university policies and procedures related to student enrollment and evaluation. The position provides information and advice to enrolled and prospective students about academic programs offered by the University or a specific department, including admission and retention requirements through graduation. The advisor may coordinate the work of entry-level academic advisors. Advisors support student academic planning, degree completion, retention, progression, and graduation. They maintain and evaluate student academic records and process a range of academic requests, while collaborating with faculty, staff, and campus partners on student success initiatives. Positions will be based at the Atlanta Downtown, Dunwoody, Newton, Alpharetta, Decatur, or Online campus; the Online campus is housed on the Clarkston campus.

Requirements

Bachelor’s degree and either six months of experience as an Academic Advisor I at GSU, in the University Advisement Center or another GSU advising department, or three years of related experience; a combination of education and related experience may also qualify.

Nice To Haves

A Master's degree and three years' experience working with student retention or student affairs programs.
Excellent oral and written communication skills.
Experience presenting to groups or with group facilitation.
Experience following up on problems until resolution.
Proficiency with Excel, Banner, and student tracking applications such as Grades First, EAB, or Degree Works, or similar products.
Experience with transfer articulation.

Responsibilities

Advise and support students on academic planning, degree requirements, course selection, and university policies.
Promote student retention, progression, and graduation through proactive outreach, monitoring, and referrals.
Maintain, audit, and evaluate student records, transcripts, degree audits, and transfer credit applications.
Monitor academic performance and determine eligibility for graduation, certifications, and academic recognition.
Process academic petitions, readmissions, financial aid reinstatements, and other student academic requests.
Coordinate student communications, orientations, workshops, and student success initiatives.
Collaborate with faculty, staff, and campus partners to enhance student success, enrollment, retention, and academic outcomes.
Assist academic departments and units with academic plans, advisement interpretation, and implementation of university policies and procedures.
Provide information and advice to enrolled and prospective students about academic programs and requirements for admission, retention, and graduation.
May coordinate the work of entry-level academic advisors.