About The Position

The Academic Advisor I performs responsible work advising students on Texas Woman’s University programs and services. The advisor works with students to help them select, outline, and achieve educational and developmental goals. Work is performed independently under limited supervision, and performance is evaluated based on completion of assignments and results obtained. The position advises undergraduate, graduate, transfer, and continuing students individually and in groups; provides advising for a designated college and, as needed, other TWU students; and assists students with academic planning, readiness requirements, and university resources. The advisor also processes academic forms and degree plans, maintains advising records, supports retention and recruitment activities, and participates in training, committees, and campus events. The role reports to a designated academic administrator and may supervise student assistants. The position requires a bachelor's degree and one year of experience in an academic setting. Regular and reliable attendance during scheduled work hours is essential. Employees must follow applicable information security and privacy requirements. Work is normally performed in a typical interior work environment, and travel may be required.

Requirements

  • Bachelor's degree.
  • One year of experience within an academic setting.
  • Knowledge and application of principles and ethics associated with developmental academic advising.
  • Knowledge of office practices and methods and university electronic programs and data systems.
  • Knowledge of university programs, policies, and practices.
  • Ability to attend meetings, workshops, and training to stay current with university and functional changes.
  • Ability to perform mathematical calculations and verify information accurately.
  • Ability to coordinate work with other employees and provide direct instruction or supervision as assigned.
  • Ability to organize work, conceptualize and prioritize objectives, and exercise independent judgment based on organizational policies and activities.
  • Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
  • Ability to communicate effectively orally, by phone, in person, and in writing.
  • Ability to represent the academic unit and University in a friendly, courteous, and professional manner.
  • Ability to use a personal computer, office equipment, university software, and email.
  • Regular and reliable attendance at the University during scheduled workdays and hours.
  • Adherence to federal and state regulations and TWU policies and procedures for information security and privacy.
  • Ability to travel may be required.

Responsibilities

  • Review student files and update records using computer software and university data systems, including TSI compliance, Student Planning, Colleague, and G-Media; use the internet to locate information.
  • Advise undergraduate, graduate, transfer, and continuing students individually and in groups on academic programs.
  • Provide advising for a designated college and, when needed, for other TWU students.
  • Advise students on meeting readiness requirements, including tests and developmental work.
  • Guide students in using university resources and academic planning to enhance retention and graduation.
  • Support first-generation students and other special populations in reaching their goals.
  • Analyze and process degree plans, grade change forms, and other required forms.
  • Help students understand state and university rules for readiness assessment, course repetition, credit limits, and related requirements for timely graduation.
  • Process electronic updates and removals of registration blocks and use electronic systems to review academic records.
  • Maintain advising files, electronic records, and other advising records to support functional continuity.
  • Participate in orientations, open houses, and other recruitment and retention activities.
  • Attend regular training and development sessions.
  • Serve on campus committees and task forces as assigned.
  • Establish and maintain contact with academic components to clarify and document departmental expectations.
  • Support retention efforts and promote effective working relationships with students, staff, and faculty.
  • Participate in training workshops for faculty advisors.
  • Perform other duties as requested.
  • May supervise student assistants.
  • Follow federal and state regulations and TWU policies and procedures concerning information security and privacy.
  • Complete assigned tasks safely and efficiently, and report unsafe work conditions, practices, or near-miss incidents.
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