ABA Scheduling Coordinator

Asteri Behavioral Treatment Center•West Covina, CA

3d•$22 - $27•Onsite

About The Position

Asteri Behavioral Treatment Center (ABTC) is seeking a highly organized, proactive, and detail-oriented ABA Scheduling Coordinator to join their administrative team. This role is crucial for coordinating services for clients and supporting the clinical team, ensuring children and families receive consistent care. The ideal candidate thrives in a fast-paced environment, enjoys solving scheduling challenges, works collaboratively, and helps keep operations running smoothly.

Requirements

Minimum of 2 years of scheduling experience in an ABA agency or similar healthcare environment (required)
Experience using Central Reach or another ABA scheduling platform
Strong organizational and time management skills with exceptional attention to detail
Excellent verbal, written, and phone communication skills
Ability to multitask, prioritize competing responsibilities, and perform well under pressure
Proficiency with Microsoft Office Suite and Google Workspace
Bilingual in Spanish is a MUST

Responsibilities

Coordinate and manage daily schedules for Behavior Technicians, Supervisors, and clients.
Process cancellations, schedule changes, and make-up sessions efficiently while minimizing service disruptions.
Communicate scheduling updates professionally with families, clinical staff, and internal departments.
Maintain accurate scheduling records and client information within CentralReach.
Partner closely with the Clinical, Operations, and Administrative teams to ensure appropriate staffing coverage.
Monitor client service utilization and proactively identify scheduling gaps or opportunities for improvement.
Assist with onboarding logistics and scheduling support for new team members.
Participate in team meetings and contribute ideas that improve scheduling processes and operational efficiency.
Provide exceptional customer service while maintaining professionalism, confidentiality, and attention to detail.