AAC Consultant

PROTECH MEDICAL LLC•25301, WV
•$65,000 - $125,000

About The Position

The AAC Consultant (Augmentative and Alternative Communication Consultant) / Speech Language Pathologist is responsible for meeting sales and placement goals for speech-generating devices through marketing, in-services, demonstrations, and evaluations with speech-language pathologists and other health care professionals, patients, and families. The role requires compliance with company, accreditation, government, and patient-care rules and regulations, as well as knowledge of speech therapy products, organizational services, and insurance coverage and reimbursement guidelines. The consultant manages an assigned territory, builds and maintains relationships with referral sources and partners, supports timely order processing and device delivery, and follows up with patients to help them understand their devices. The role also includes partner training, ongoing referral-source outreach, documentation and reporting, and assisting with the training of future AAC Consultants. The position is full-time, Monday through Friday, and may require a flexible schedule and travel of up to 25%.

Requirements

  • Strongly preferred: Master’s degree in Speech-Language Pathology and Certificate of Clinical Competence (MS, CCC-SLP).
  • A bachelor’s degree qualifying the candidate as a Speech-Language Pathologist Assistant (SLP-A) will be considered.
  • Knowledge of AAC devices and software.
  • Clinical experience and sales aptitude are both required.
  • Self-starter with a strong work ethic and a desire to succeed and build a profitable territory.
  • Ability to work independently.
  • Outstanding written and oral communication and presentation skills.
  • Ability to present ideas and product attributes to audiences ranging from individuals to large groups.
  • Excellent analytical, reasoning, and problem-solving skills.
  • Willingness to work a flexible schedule and travel as needed, up to 25%.
  • Must carry personal liability insurance with a minimum limit of $100,000.
  • Courteous customer service toward internal and external contacts.
  • Proficiency with Microsoft Suite, 10-key, AAC software, and other required software applications.
  • Excellent computer skills.
  • High attention to detail.
  • Positive influence on employees; ability to manage multiple priorities and complete tasks despite interruptions.
  • Ability to demonstrate passion and energy while maintaining a positive outlook.
  • Ability to stand for extended periods and to talk and hear; occasional stooping, bending, twisting, crouching, kneeling, walking, sitting, and reaching; may need to lift or move up to 50 pounds.
  • Specific vision abilities include distance and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Knowledge of Apple and Microsoft products is a plus.

Responsibilities

  • Manage the assigned territory to achieve company revenue and service goals.
  • Maintain rapport with referral sources, speech clinics, and DME partners.
  • Help process orders promptly with DME partners, speech clinics, and physicians, and provide assistance as needed.
  • Schedule and arrange timely delivery of devices as required.
  • Assist in training DME partners on equipment, delivery, and setup.
  • Follow up with patients who have received the company’s products to ensure they understand how to use them.
  • Promote products and services to community referral sources through ongoing direct contact.
  • Call and follow up with major referral sources regularly, in person, and no later than one month after the previous contact.
  • Remain available to referral sources as needed.
  • Assist in training future AAC Consultants as the company grows.
  • Complete designated weekly spreadsheets and maintain documentation of referral management and partnerships in software systems as needed.
  • Comply with company policies, procedures, patient protocols, government regulations, and professional standards for patient care.
  • Maintain working knowledge of current speech therapy products, organizational services, and applicable insurance coverage and reimbursement guidelines.
  • Perform other duties as needed.
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