A2 (Internal Applicants Only)

Angel Of The Winds Casino Resort•Arlington, WA

2h•Onsite

About The Position

At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Requirements

Exceptional guest service skills required.
Basic to intermediate knowledge of audio and AV signal flow
Experience with microphones, stage setup, live event support, and meeting/event production
Ability to troubleshoot AV equipment and systems
Strong organization, communication, and teamwork
Ability to work under pressure and adapt quickly
Must be able to obtain Dante Level 3 certification within one year of hire
Must be able to obtain and maintain a Class A/Ill gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.

Nice To Haves

Familiarity with wireless microphones, digital consoles, recording, or live production is preferred
Basic understanding of Smaart audio analysis
Basic understanding of Video over IP systems
Basic understanding of AV control systems

Responsibilities

Maintains and monitors all AN for Casino/Hotel
Support the A1 during shows, events, and productions serving as the A2
Assist with stage patching, microphone setup, RF packs, battery swaps, and cable management
Audio mix engineer for stage monitors
Act as the Event Tech Lead for assigned meetings and events, with primary responsibility for technical setup, event execution, strike, and ensuring all AV elements are fully prepared and operational
Lead event setup and strike for assigned meetings, events, and smaller productions
Use ticketing system to track and complete service requests
Serve as the audio engineer for audio recordings for casino projects
Assist with load-in, setup, strike, and equipment storage while maintaining an orderly floor, keeping key components together, and ensuring a safe, clean work environment
Provide real-time troubleshooting during events
Troubleshoot, repair, and assist with installation of casino AV equipment and systems
Support meeting rooms, conference rooms, bar events, and smaller productions as needed
Maintain organized, event-ready audio equipment and workspaces
Assist in maintaining AV systems across audio, video, and lighting
Serve as Duty Tech when assigned and respond to AV support calls
Work nights, weekends and holidays as required
Performs other duties as assigned