A/R Representative

Jordan Staffing•San Antonio, TX

About The Position

We are currently seeking an A/R Representative who will be responsible for managing billing accuracy and accounts receivable collections for assigned customer accounts. This role ensures timely invoicing, proactive follow-up on outstanding balances, and accurate documentation in support of company credit policies and financial objectives. The position ideal for a candidate seeking to build foundational experience in accounts receivable, billing, and customer collections within a fast-paced logistics environment.

Requirements

Basic understanding of billing and accounts receivable processes
Strong attention to detail and organizational skills
Professional verbal and written communication skills
Ability to prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office (Excel, Outlook, Word)
Ability to analyze account activity and resolve issues with guidance
Demonstrated ability to work effectively within a team
High School diploma or equivalent required
0–2 years of experience in billing, accounts receivable, customer service, or collections

Nice To Haves

Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
Transportation and/or logistics industry experience a plus

Responsibilities

Prepare, review, and issue accurate customer invoices in accordance with company policy and contractual terms
Validate billing data against supporting documentation (rate confirmations, PODs, BOLs, etc.)
Resolve billing discrepancies by coordinating with Operations and Customer Service teams
Monitor unbilled revenue and follow up to minimize invoicing delays
Perform collections outreach via phone calls, emails, and account statements for assigned accounts
Document all billing and collection activity within Salesforce/Revenova
Identify delinquent accounts and escalate per company credit policies
Assist with negotiating payment arrangements while protecting company interests
Support cash application and accounts receivable reconciliations
Assist with month-end close activities related to accounts receivable
Maintain proper documentation to support audits and compliance
Perform other duties as assigned