A&G Specialist
About The Position
The A&G Specialist processes incoming and outgoing department correspondence and provides back-up support to the A&G Coordinators and Director. The role helps ensure grievances and appeals are processed within established regulatory time frames and in accordance with agency and department standards. Duties include opening, date-stamping, and logging incoming mail; prioritizing and distributing correspondence to appropriate individuals; preparing and maintaining departmental files; and performing additional administrative duties as assigned. The position is with Elderplan and HomeFirst, Medicare and Medicaid managed care health plans operated by MJHS. The organization describes its work as helping members remain independent and live life on their own terms.
Requirements
- High school diploma or equivalent.
- At least 1 year of prior clerical or related experience.
- Proficiency in Microsoft Word and Excel.
Nice To Haves
- Prior clerical or related experience in a managed care or healthcare-related organization is preferred.
Responsibilities
- Process incoming and outgoing department correspondence.
- Provide back-up support to the A&G Coordinators and Director.
- Help ensure grievances and appeals are processed within established regulatory time frames and in accordance with agency and department standards.
- Open, date-stamp, and log incoming mail.
- Prioritize and distribute correspondence to appropriate individuals.
- Prepare and maintain departmental files.
- Perform additional administrative duties as assigned.
Benefits
- Tuition reimbursement for full- and part-time staff.
- Generous paid time off, including your birthday.
- Medical, dental, and vision coverage for employees and family members.
- Two retirement plans: 403(b) and an employer-paid pension.
- Flexible spending.
- Eligibility as a qualified employer under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF).
- Comprehensive compensation and benefits.
- Career development and opportunities for advancement.
- Work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
