911 Systems Program Engineer

Tyto Athene, LLC•San Diego, CA

5d•$120,000 - $170,000•Remote

About The Position

Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer’s Public Service Answering Points (PSAP) across CONUS, Hawaii, and Guam. Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder engagement with executives and agencies, and the ability to manage project teams and budgets to deliver the system on time and within scope.

Requirements

Minimum of 10 years of experience in program management
Minimum of 5 years’ experience in a 9-1-1 or public safety setting is highly desirable.
MS Office, predominately Project, Word and Excel
911 Call Handling Platforms
911 CAD Platforms
911 Telephony
Strong analytical and problem-solving abilities.
Excellent communication and collaboration skills.
Ability to work effectively under pressure and in emergency situations.

Responsibilities

Collaborate with internal and external stakeholders, including executive leadership, government agencies, telecommunications vendors, and technical staff.
Coordinate activities with telecommunications vendors and manage relationships to ensure successful system integration
Work closely with cross-functional teams to support project related tasks
Drive project execution by organizing work, tracking milestones, identifying risks, following up on action items, and helping leaders prioritize critical tasks in a fast-paced and changing environment.
Partner with leadership to translate business priorities into clear plans, actions, timelines, and follow-through, ensuring key initiatives remain organized, visible, and moving forward.
Use business acumen to understand the organization’s priorities, connect the work to broader business outcomes, and provide thoughtful recommendations that help improve execution and decision-making.
Independently assess issues, gather relevant information, develop options, and move forward with limited direction while knowing when to escalate for leadership input.
Stay current with industry trends, best practices, and new technologies.
Evaluating and assessing the programs’ strengths and weaknesses
Monitoring projects and overseeing project managers to ensure goals are met