911 Entry Level Dispatcher
City of Fort Wayne•Fort Wayne, IN
•$24 - $33•Onsite
About The Position
Are you calm under pressure, detail-oriented, and ready to play a critical role in emergency response-answering 911 calls, coordinating first responders, and helping keep Fort Wayne and Allen County safe? This role involves learning and performing emergency and non-emergency dispatching for police, fire, and EMS. You will take 911 calls, evaluate emergencies, and provide critical information to first responders. Additionally, you will operate and maintain communications equipment while documenting all activities accurately.
Requirements
- High school diploma or GED (or equivalent combination of experience and education)
- Must pass keyboarding test (minimum 40 WPM)
- Ability to quickly assess emergency situations and extract key information
- Calm, professional, and detail-oriented with strong communication skills
- Available and flexible to work any assigned shift, holidays, and overtime
Nice To Haves
- Knowledge of law enforcement, fire, and EMS operations
- Proficient in computers, radios, and office equipment
- Ability to read maps and use emergency codes effectively
Responsibilities
- Answer 911 and non-emergency calls for service
- Dispatch Police, Fire, and EMS in Fort Wayne and Allen County
- Collect and report critical information during high-stress situations
- Use NCIC, IDACS, and Spillman databases for warrants, license checks, and officer support
- Communicate clearly and calmly with staff, emergency responders, and the public
Benefits
- Structured classroom and on-the-job training
- Opportunities to progress through four levels of dispatcher proficiency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
