3rd Shipping And Receiving Clerk

United State Cold Storage Inc / USCS • Lebanon, IN

2d

About The Position

The 3rd Shipping And Receiving Clerk supports inbound and outbound warehouse movements by communicating with carriers, drivers, customers, and warehouse staff. The role processes shipment information in the warehouse management system (WMS), coordinates dock assignments and driver check-in/check-out, prepares and verifies shipping documentation, and serves as a final accuracy checkpoint before drivers are released. The position may also support customer accounts, collect applicable extra charges, and perform welcome-center and security-related duties as needed.

This is a full-time, non-exempt position working Sunday through Thursday from 10:00 p.m. to 6:30 a.m. The position reports to a Customer Account Supervisor or Manager, and travel may vary. The role requires working effectively outside to communicate with drivers and may involve standing and walking for extended periods, using stairs, handling objects, and lifting as needed. Additional hours may be requested by management.

Requirements

• High school diploma, GED, or equivalent.
• Customer-service orientation.
• Familiarity with and ability to interpret packing slips.
• Ability to use a WMS to process and track the flow of goods into and out of a warehouse.
• Attention to detail.
• Effective communication, vision, and hearing for safety and productivity.
• Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Ability to stand and walk for extended periods; use hands to handle objects, tools, or controls; and perform physical effort that may include using stairs and lifting as needed.
• Strong arithmetic and reading skills.
• Ability to follow verbal and written instructions and company policies.
• Ability to work independently, take initiative, and coordinate with others.
• Ability to work in a fast-paced environment, manage stress, and meet productivity guidelines.
• Ability to engage in frequent personal interaction and communication.

Responsibilities

• Communicate with carriers and other contacts about inbound and outbound product movements.
• Understand how products are entered into the WMS, stored, and shipped from the facility.
• Engage with drivers, verify identification, assign dock doors, and check drivers in and out.
• Use knowledge of product locations in the warehouse to assign dock doors effectively.
• Communicate issues to the warehouse so it can plan accordingly.
• Enter data from carrier and customer paperwork into the system to process inbound shipments accurately.
• Generate bill documentation, ensure carriers review paperwork, and confirm drivers have the correct paperwork and destination information.
• Report overages, shortages, defective materials, or questionable conditions to the department supervisor and note them on carrier or customer documentation, according to customer requirements.
• Record appointment information, including driver paperwork, seal, and trailer number.
• Act as the final checkpoint for order completion and accuracy before releasing drivers.
• Identify extra charges, such as those for pallets, overtime, and labor, and collect applicable charges from drivers.
• Assist customer accounts with posting inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a welcome-center associate and security guard when needed, including overseeing check-in and check-out, trailer verification, yard checks, and sealed-trailer verification.
• Work outside as needed to communicate with drivers.
• Maintain a professional demeanor in appearance and communications.
• Participate in staff and customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems; identify and report issues; propose and implement solutions through appropriate channels; and ensure solutions are effectively implemented.
• Follow posted security procedures and participate in safety and educational training programs.

Benefits

• 401(k) after one year for eligible full-time employees not under contract.
• Educational assistance after one year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage available after 30 days of service, if elected.
• Company life insurance.
• Additional benefits and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED