Shipping and Receiving Clerk
About The Position
The Shipping and Receiving Clerk supports parts procurement, receiving and shipping inspections, and freight coordination for manufacturing operations. The role orders fabrication parts, hardware, and consumables from approved vendors; tracks orders and delivery dates; reconciles receipts against purchase orders; and manages vendor and freight claims through resolution. It also maintains vendor performance records and communicates order delays or substitutions to the shop floor. The position inspects inbound materials and freight and outbound fabricated parts and shipments for condition, quantity, identification, packaging, and compliance with applicable specifications and documents. It maintains receiving and inspection records, reports non-conformances, and coordinates the quarantine and disposition of non-conforming items with quality, engineering, and procurement teams. The clerk coordinates inbound and outbound shipments with carriers, brokers, logistics partners, and the warehouse team. Duties include preparing and verifying shipping and customs documentation, tracking shipments, communicating status and exceptions, and reviewing freight invoices for discrepancies. The role works in a fast-paced shop environment, including dock and receiving areas, and coordinates across technical and non-technical teams.
Requirements
- High school diploma or GED required; an associate degree is preferred.
- At least 2 years of experience in a manufacturing or shipping/receiving role.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Experience placing and tracking parts orders with vendors.
- Familiarity with inbound and outbound inspection procedures and non-conformance report documentation.
- Familiarity with vendor and freight claim procedures, including RMAs and damage claims.
- Familiarity with freight documentation and carrier coordination.
- Experience with document control systems or controlled document workflows.
- Ability to coordinate across engineering, contractor, and operations teams.
- Strong organizational and multitasking ability.
- Clear written and verbal communication with technical and non-technical audiences.
- Attention to detail in identifying discrepancies in parts, packaging, and documentation.
- Comfort working in a fast-paced shop environment, including dock and receiving areas.
- Team-oriented, proactive approach to problem-solving, and ability to manage competing priorities across multiple stakeholders.
- Persistence and attention to detail in managing open claims through resolution.
Nice To Haves
- Associate degree preferred.
- Ability to read basic shop drawings or fabrication specifications.
Responsibilities
- Source and place orders for fabrication parts, hardware, and consumables from approved vendors; obtain quotes and confirm lead times.
- Maintain a parts tracking log, monitor order status and expected delivery dates, and notify the shop floor of delays or substitutions.
- Reconcile received parts against purchase orders and document quantity, specification, or condition discrepancies.
- Initiate and manage vendor and freight claims for damaged, incorrect, or missing parts, including collecting supporting documentation, photographs, and correspondence.
- Follow up on open claims through resolution and track credit memos, replacements, and return authorizations.
- Maintain vendor performance records relating to parts quality, on-time delivery, and claim history.
- Inspect inbound parts and materials for condition, quantity, part numbers, and compliance with purchase order specifications.
- Inspect inbound freight for packaging integrity, transit damage, and carrier seal compliance; document and photograph discrepancies before signing delivery receipts.
- Inspect outbound fabricated parts and freight for correct items, quantities, labeling, packaging, and compliance with customer or project specifications.
- Verify outbound shipments against packing lists, work orders, and shipping documents before carrier pickup, and flag non-conformances to quality or engineering.
- Complete and maintain inspection checklists, receiving reports, and non-conformance reports for inbound and outbound movements.
- Quarantine and tag non-conforming items and coordinate disposition with quality, engineering, and procurement.
- Coordinate inbound and outbound LTL, FTL, and flatbed freight with carriers, brokers, and logistics partners.
- Prepare and verify bills of lading, packing lists, certificates of origin, and customs paperwork.
- Track shipments and communicate delivery status and exceptions to internal teams and customers.
- Reconcile freight invoices and flag billing discrepancies with carriers.
- Coordinate receiving with the warehouse team, log deliveries, and report shortages or damage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
