Shipping and Receiving Clerk

Gooch & Housego Pal Alto•Fremont, CA

1d•$26 - $31

About The Position

Gooch & Housego (G&H), a global precision photonics manufacturer serving industrial, aerospace and defense, life sciences, and semiconductor markets, is hiring a Shipping and Receiving Clerk. The role primarily supports receiving operations, material accuracy, inventory traceability, and timely delivery of incoming materials to internal departments. The clerk verifies shipments against purchase orders, records transactions in ERP/MRP systems, identifies and communicates discrepancies, and coordinates with Procurement, Quality, Planning, and Manufacturing. The position also supports outbound shipping activities as operational priorities require. The role handles incoming raw materials, precision optical components, equipment, supplies, and customer returns; maintains inventory records and material traceability; supports cycle counts and inventory investigations; and processes customer returns and RMAs. It includes packaging, documenting, and processing domestic and international shipments, as well as carrier coordination and freight handling. The employee follows safety, quality, EHS, material-handling, and applicable export-control procedures and helps maintain a clean, organized, and safe receiving and warehouse environment.

Requirements

High school diploma or GED.
0–3 years of receiving, inventory control, material handling, or warehouse experience; preferably in a manufacturing environment.
Experience verifying incoming materials against purchase orders, packing slips, and inventory records.
Experience entering receiving transactions and maintaining accurate inventory information in ERP/MRP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
Strong attention to detail and ability to identify discrepancies involving part numbers, quantities, material condition, and documentation.
Understanding of material traceability, inventory accuracy, and proper storage and handling procedures.
Experience working with Quality, Procurement, or Manufacturing teams to resolve receiving and material issues.
Basic computer proficiency, including Microsoft Outlook and Excel.
Strong organizational, communication, and problem-solving skills, with the ability to prioritize multiple incoming deliveries.
Ability to perform required physical activities safely, including standing, walking, bending, reaching, and moving materials.

Nice To Haves

Additional training in logistics, inventory management, or supply chain.
Familiarity with handling fragile, high-value, precision, or electronic components.

Responsibilities

Receive, unload, unpack, and process incoming materials, components, equipment, supplies, and customer returns.
Verify incoming shipments against purchase orders, packing slips, and other documentation, including part numbers, descriptions, quantities, and condition.
Inspect incoming packages and materials for damage, shortages, incorrect items, and other discrepancies.
Enter receiving transactions accurately and promptly in the ERP/MRP system.
Document and communicate receiving discrepancies to Procurement, Quality, and other appropriate departments.
Coordinate segregation and disposition of damaged, incorrect, or nonconforming materials according to established procedures.
Identify materials requiring incoming Quality inspection and route them to the appropriate inspection area.
Label, organize, stage, and distribute received materials to storage locations or internal departments.
Prioritize receiving activities to support production schedules, material availability, and urgent manufacturing needs.
Maintain accurate inventory records, including part numbers, quantities, lot numbers, serial numbers, and storage locations.
Record material movements and maintain material identification and traceability throughout receiving and storage.
Support cycle counts, inventory reconciliation, and investigation of inventory discrepancies.
Handle sensitive optical, electronic, and precision components using appropriate packaging, storage, contamination prevention, and ESD precautions.
Maintain organized receiving, staging, and storage areas.
Process customer returns and RMAs, including documentation, identification, and routing.
Coordinate with Procurement to resolve purchase order discrepancies, missing documentation, and supplier delivery issues.
Coordinate with Quality on incoming materials requiring inspection and communicate receipt status or potential delays to Planning and Manufacturing.
Support improvements to receiving procedures, material flow, documentation accuracy, inventory control, and operational efficiency.
Prepare, package, label, and process domestic and international shipments as needed.
Verify shipment quantities, part numbers, destination information, and supporting documentation.
Package fragile and high-value optical components using appropriate protective materials.
Support carrier coordination, shipment tracking, and maintenance of shipping records.
Assist with loading and unloading freight and other logistics activities as required.
Follow safety, quality, EHS, material-handling, and applicable export-control procedures.
Safely operate pallet jacks, carts, forklifts, and other approved material-handling equipment when trained and authorized.
Maintain a clean, organized, and safe receiving and warehouse environment.