340B Operations Specialist

Clearway Health

6d•$87,000 - $109,000

About The Position

The 340B Operations Specialist supports the day-to-day administration, optimization, and compliance oversight of the 340B Drug Pricing Program across Clearway Health partner health systems and contract pharmacy networks. The role provides subject matter expertise in 340B operational processes, including program integrity, inventory management, split-billing operations, contract pharmacy administration, audit readiness, and stakeholder engagement. The specialist works with pharmacy leaders, health system partners, manufacturers, third-party administrators, and internal operational teams to maximize program performance while maintaining compliance with applicable HRSA regulations and organizational policies. The role may require employees at client sites to work on company-recognized holidays.

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, Pharmacy, Public Health, Finance, or a related field.
Advanced 340B Operations Certification.
Minimum 2–4 years of 340B program experience.
Experience working with 340B split billing and 340B-eligible pharmacy systems.
Excellent verbal and written English communication skills, including professional phone communication.
Strong interpersonal and customer-service skills, including the ability to explain information clearly and advocate for patients.
Organization, attention to detail, self-direction, multitasking and prioritization skills, dependability, empathy, and a focus on quality service and goals.
Cultural sensitivity and comfort working with a wide range of social, racial, and ethnic populations.
Ability to use discretion and maintain confidentiality when handling sensitive data.
Ability to understand and promote client objectives through coordination and commitment to program goals.
Flexibility to adapt to departmental needs, including assisting team members and adjusting assignments.
High proficiency in Microsoft Office, particularly Excel, Word, and Outlook, and ability to learn relevant applications and extract necessary information.

Nice To Haves

Experience supporting audits, compliance programs, or healthcare operational initiatives.

Responsibilities

Lead daily 340B operational activities to support accurate program administration, optimization, and compliance for Clearway Health partners.
Support split-billing software setup for partners and monitor platforms to identify and resolve discrepancies.
Review and analyze accumulation data, replenishment transactions, and inventory variances; investigate and resolve qualified prescription eligibility issues.
Analyze program performance metrics and financial outcomes and recommend ways to optimize performance.
Prepare recurring operational, compliance, and savings reports, including required manufacturer claim reporting.
Identify trends, opportunities, and potential operational risks through data review.
Serve as a resource for health system clients, pharmacy staff, and operational teams on 340B processes and requirements.
Collaborate with pharmacy operations, finance, revenue cycle, compliance, and information technology teams.
Support onboarding and implementation activities for new programs and partnerships.
Assist with developing and updating internal and external policies, procedures, and training materials.
Participate in client meetings and operational reviews as assigned.
Maintain knowledge of HRSA regulations, 340B program and legislative changes, and industry best practices.
Ensure adherence to diversion and duplicate discount prevention requirements.