3(16) Governance Operations Analyst

Ascensus•Lake Mary, FL

6d•Remote

About The Position

As a 3(16) Governance Operations Analyst, you will support ERISA §3(16) fiduciary operations by reviewing how plans are administered against documented 3(16) procedures. Your primary responsibility is to evaluate whether established procedures are being followed in practice and, when gaps are identified, recommend clear next steps to bring plans into alignment. This role focuses on structured procedural reviews, documentation alignment, and governance support.

Requirements

1 to 3 years of experience in retirement operations, compliance, governance, or a related field
Bachelor’s degree in business or a related discipline, or equivalent professional experience
Strong attention to detail and ability to follow structured review standards
Experience reviewing procedures, workflows, or documentation
Clear written communication skills
Proficiency in Microsoft 365 (Excel, Word, Outlook, Teams)
Ability to work independently while collaborating effectively with others
Uninterrupted virtual workspace
Internet work speed requirement of 25 Mbps or better for individual use (or stronger if multiple users on same connection)

Nice To Haves

Exposure to ERISA or retirement plan administration
Experience supporting procedural reviews or operational assessments
Interest in governance, fiduciary operations, or process improvement
Industry certifications such as QKA or CRPS are a plus but not required

Responsibilities

Review assigned 3(16) plans to assess adherence to documented procedures and governance standards
Evaluate whether day-to-day plan administration aligns with established 3(16) processes
Identify gaps between documented procedures and actual execution
Document review outcomes using established frameworks and templates
Recommend practical next steps to address procedural gaps or inconsistencies
Maintain organized records supporting procedural reviews and governance oversight
Review and recommend updates to procedures to reflect operational practices
Assist in keeping governance documentation current, accurate, and clearly written
Support continuous improvement of procedural clarity and consistency across plans
Track identified procedural gaps, follow-up items, and remediation actions
Partner with internal stakeholders to confirm corrective steps have been completed
Escalate material risks or unresolved issues to management as appropriate
Prepare summary reports and trackers related to procedural reviews and alignment status
Assist with trend identification related to recurring procedural gaps
Serve as a resource for questions related to 3(16) procedures and governance expectations
Collaborate with operations, compliance, and leadership teams as needed
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.