Operations Planning and Governance - Governance Analyst

Golden 1 Credit Union•Sacramento, CA

1d•Hybrid

About The Position

The Governance Analyst works under the supervision of the Operations Governance Supervisor, with support from the Senior Governance Analyst, to support risk assessment, governance, regulatory compliance, and issue mitigation within Service Operations. The role collaborates with business areas, leadership, Compliance, Enterprise Risk, auditors, and other stakeholders to gather information, document controls, research applicable requirements, and prepare reports. It also supports development of risk assessments and programs such as record retention, complaints management, and disclosure reviews. The analyst advises business areas on governance, risk, and compliance; supports annual policy reviews; and helps identify opportunities for operational improvement. The position uses data and research to inform organizational reporting and recommendations, and may participate in projects and related staff training. Golden 1 Credit Union describes its total rewards philosophy as encompassing compensation, well-being and work-life balance, career development and growth, rewards and recognition, and diversity, equity, and inclusion.

Requirements

At least 5 years of related experience in the stated disciplines, emphasizing risk and control, regulatory compliance, and governance.
Related experience in a financial institution is required.
Knowledge of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money-laundering laws, appropriate to the position.
Strong analytical, communication, critical-thinking, and problem-solving skills, as described in the posting.

Nice To Haves

Bachelor’s degree in Business, Finance, or a related field preferred.
At least 3 years of prior quality assurance, issue management, gap mitigation, or project management experience, preferably in financial institutions.

Responsibilities

Participate in formal risk assessments assigned to business areas and gather information and data to document key controls.
Support development of new risk assessments in response to internal or external auditors, Enterprise Risk, or regulatory requirements.
Use governance, risk, and compliance frameworks across Service Operations.
Research and develop risk statements, gather data, understand business-area functionality, and prepare reports.
Partner with Service Operations stakeholders to proactively identify opportunities for improvement and support enterprise-wide risk accountability.
Track open-issue resolution status, collect and organize supporting documentation, collaborate with stakeholders, and report on mitigation efforts.
Design and implement programs, including record retention, complaints management, and disclosure reviews, to support regulatory and internal-policy compliance.
Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze, and present data.
Conduct regulation research and support inclusion of applicable information in Corporate and Board policies.
Coordinate with business areas to gather information about relevant functionality.
Support annual reviews of applicable Service Operations policies and review edits for compliance with processes, rules, and regulations.
Prepare informational reports for different organizational levels, potentially covering velocity, heat mapping, geolocation fraud trends, departmental progress, and issue identification.
Provide governance, risk, and compliance advice to business areas.
Study literature on research methodology and recommend departmental improvements.
Maintain an understanding of applicable state and federal credit union compliance laws and regulations, including bank secrecy and anti-money-laundering laws.
Participate in projects and assist with training staff and management upon project completion, as needed.
Develop and maintain working relationships with management, peers, subordinates, and external peers and vendors to support strategic goals.
Perform other related duties as assigned.