2027 BNY Summer Internship Program – Client Service (Pittsburgh, PA)
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. Client Service Practice BNY’s Client Service Practice delivers a high-quality, client-first experience across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement. The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through strategic projects aligned to client support, service delivery, onboarding, reporting, process improvement and relationship management. In a fast-paced environment, interns will gain insight into BNY’s client service model, collaborate across business, operations and technology teams, and build the communication, analytical and problem-solving skills needed to help deliver timely, accurate and effective client outcomes.
Requirements
- Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred
- Graduating in Dec 2027 or May 2028 (U.S.)
- Minimum cumulative GPA of 3.0 or better
- Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
Nice To Haves
- Client-centric problem solving
- Clear written and verbal communication
- Attention to detail and ownership mindset
- Process improvement and service analytics
- Prioritization and escalation judgment
Responsibilities
- Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
- Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
- Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
- Work across operations, service, and relationship teams to keep communication clear and next steps on track.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools
- generous paid leaves
- paid volunteer time
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What This Job Offers
Career Level
Intern
