Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.
Symend's core mission is centered around empowering businesses to engage with their customers more effectively, using data-driven insights and personalized solutions to transform the debt recovery process. By fostering a compassionate approach to collections, Symend aims to create positive outcomes for both businesses and their customers, ultimately promoting financial health and well-being. Through their innovative platform, Symend strives to redefine the collections industry by prioritizing empathy, understanding, and collaboration, ensuring a more sustainable and mutually beneficial relationship between businesses and their customers.
- Competitive compensation
- Flexible work environment
- Social Fridays
- Awesome team events
- Driven and collaborative team
- Values trust, accountability, and continuous learning
- Opportunity to work on a product that truly changes lives
- Empathy: Symend values empathy as a core principle, striving to understand and connect with customers and colleagues on a human level.
- Innovation: Symend fosters a culture of innovation, encouraging employees to think outside the box and explore new ideas to drive growth and success.
- Collaboration: Collaboration is key to Symend's success, promoting teamwork and open communication to achieve shared goals and solve complex problems.
- Accountability: Symend values accountability, taking ownership of actions and outcomes to ensure transparency and trust with customers and colleagues.
- Continuous learning: Symend encourages continuous learning and development, providing opportunities for employees to enhance their skills and knowledge to drive personal and professional growth.
Co-Founder & Chief Executive Officer
Co-Founder & Chief Impact Officer