Crisis Text Line

Crisis Text Line is free, 24/7 emotional support for those in crisis.

About

Crisis Text Line is free, 24/7 emotional support for those in crisis. Their Crisis Counselors practice active listening to help people in crisis move from a hot moment to a cool calm – all through a medium they know and trust: text. People in crisis are connected to a Crisis Counselor by texting 741741.

Mission

Crisis Text Line's core mission is centered around providing immediate support and assistance to individuals experiencing emotional distress or crisis through a confidential text-based platform. Their primary goal is to create a safe space for people in need, offering empathetic and compassionate guidance while connecting them with essential resources. By leveraging innovative technology and a dedicated team of trained volunteers, Crisis Text Line strives to make a meaningful impact on mental health and well-being, ultimately saving lives and fostering resilience in communities across the globe.

Employee Benefits

  • 20 paid holidays, including federal holidays, Election Day, holiday break, renewal days, and floating holidays
  • Flexible paid time off, including 15 vacation days, 3 personal days, and 7 sick days
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan with 3% contribution by Crisis Text Line, regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  • Student loan repayment (after 2 years of continuous full-time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances for mental health, internet service, professional development, wellness, and home office setup

Core Values

  • Empathy: Crisis Text Line values empathy above all else, recognizing that it is the foundation of effective communication and support.
  • Inclusivity: Crisis Text Line is committed to creating a safe and welcoming space for all individuals, regardless of their background or identity.
  • Continuous Improvement: Crisis Text Line is dedicated to constantly improving its services and processes, striving to provide the best possible support to those in need.
  • Transparency: Crisis Text Line values transparency and honesty in all its interactions, both with its users and its employees.

Crisis Text Line

Leadership

Founder & CEO at Crisis Text Line

Nancy Lublin

Founder & CEO
Chief Data Scientist at Crisis Text Line

Bob Filbin

Chief Data Scientist
CTO at Crisis Text Line

Jason Bennett

CTO

Open Jobs

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Location
New York, NY
N/A
Company Size
51-100
N/A
Revenue Range
$10M to $50M
N/A
Valuation
N/A
Founded
2012-01-01
N/A
Current Status
Operating
N/A
Work Mode
Open Roles
6
Hiring Now
Hiring now

Funding

Total Funding
$
30800000
Funding Rounds
2
Num Investors
1
Work Mode
IPO Status
Private
Funding Stage
Early Stage Venture
Last Funding Date
2016-06-15
Last Funding Type
Series B
Hiring Now
Hiring now
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