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IV Infusion RN Nurse-Burbank

Heritage Provider Network•Burbank, CA

About The Position

The Registered Nurse works as part of the patient care team in a staff-model clinic, providing services within the RN scope of practice. Services may include infusion, medication administration, patient education, and wound management. The RN supports clinical operations and patient flow, maintains patient records and equipment, assists with procedures and surgeries, and helps ensure safe handling and documentation of medications and referrals. The position also includes general front-office work such as greeting patients and visitors, answering phones, scheduling and confirming appointments, checking insurance eligibility, collecting and reconciling payments, preparing and maintaining charts and paperwork, responding to patient inquiries, and processing mail. The RN participates in developing infusion, wound-care, and education programs and provides oversight and training support to medical office staff in coordination with the Back Office Supervisor and Office Manager. Other duties may be assigned by management.

Requirements

  • Valid, unrestricted Registered Nurse license in the State of California.
  • Current CPR/BLS certification.
  • Three years of hospital, medical-office, or infusion-center experience.

Nice To Haves

  • Managed care experience.

Responsibilities

  • Assist patients to exam rooms and obtain complete and accurate vital signs.
  • Obtain and document pertinent information in patient charts.
  • Anticipate, assist with, and perform procedures ordered by the provider.
  • Maintain timely patient flow and room availability.
  • Maintain patient safety and confidentiality, and use universal precautions in patient care.
  • Reinforce patient education and participate in patient teaching.
  • Stock and maintain exam rooms, nursing stations, and workstations.
  • Clean and sterilize instruments, order supplies, and perform other unit duties.
  • Maintain applicable surgical, procedure, and laboratory logs and patient tickler files.
  • Maintain and monitor patient-care and testing equipment and report discrepancies to a supervisor.
  • Assist with training and orientation of new personnel.
  • Participate in nursing quality-improvement activities by identifying problems, proposing solutions, and evaluating outcomes.
  • Ensure appropriate handling and accurate documentation of provider-ordered medications.
  • Use the referral system and ensure accurate, timely follow-through on referrals.
  • Greet visitors, patients, and guests; answer phones; schedule appointments; confirm upcoming appointments; and make follow-up calls as ordered by physicians.
  • Check insurance eligibility before new-patient visits; collect payments and co-pays; and reconcile end-of-shift cash, check, and credit-card payments.
  • Collect and reconcile fee tickets, review documentation and coding, and prepare fee tickets and payments for billing.
  • Assemble new-patient charts and packets; copy charts, forms, and documents; and copy chart notes for billing.
  • Complete front-desk paperwork, maintain patient demographics, take phone messages, generate receipts and patient letters, and fax documents.
  • Answer and address patient inquiries, questions, and concerns; open and distribute office mail; pull charts when assigned; and order front-office supplies when delegated.
  • Perform services requiring the skills and licensure of a Registered Nurse.
  • Participate in planning and developing infusion, wound-care, and education programs.
  • Initiate and maintain peripheral lines; administer medications; and maintain and order medications and infusion supplies.
  • Assist with in-office procedures and surgeries.
  • Assist with training and oversight of Medical Assistants and regulatory compliance.
  • Perform other duties as directed by management.

Benefits

  • Employer-paid comprehensive medical, pharmacy, and dental coverage for employees
  • Vision insurance
  • Zero co-payments for employed physician office visits
  • Flexible Spending Account (FSA)
  • Employer-paid life insurance
  • Employee Assistance Program (EAP)
  • Behavioral health services
  • 401(k) retirement savings plan
  • Income protection insurance
  • Vacation time
  • Company celebrations
  • Employee referral bonus
  • Tuition reimbursement
  • License renewal and CEU cost reimbursement program
  • Business-casual working environment
  • Sick days
  • Paid holidays
  • Mileage reimbursement
  • Potential sign-on bonus and discretionary awards

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