Medical Receptionist
RadNet • Elk Grove, CA24d
Receptionist Jobs in Elk Grove, CA
4 jobs found — updated daily
Medical Receptionist
RadNet•Elk Grove, CA
About The Position
The Medical Receptionist, referred to in the posting as a Patient Service Representative, supports patients and clinical staff in a radiology setting. The role greets and registers patients, manages appointments and calls, handles insurance and payment information, and helps coordinate timely patient care. It also requires protecting patient health and financial information, following company and legal requirements for on-site medications, and interacting professionally and sensitively with patients, families, coworkers, and the public.
Requirements
- High school diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Genuine passion for customer service, sound judgment, and the ability to remain professional in all situations.
- Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
- Ability to thrive in a fast-paced environment, prioritize work in a structured manner, and provide customer service.
Nice To Haves
- Knowledge of medical terminology.
- Recent medical or radiology office experience.
Responsibilities
- Greet and register patients in a friendly, service-oriented manner.
- Obtain or verify insurance and patient information; collect signatures; and ensure required documentation is accurate and complete.
- Collect and log co-pays and fees.
- Answer and transfer incoming phone calls.
- Schedule, reschedule, or cancel appointments for new and current patients; confirm appointments; and notify staff of changes when necessary.
- Orient patients to preparation and safety protocols and provide directions to facilities when needed.
- Coordinate with back-office staff to support timely and effective patient care.
- Safeguard patient property and Patient Health Information.
- Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
- Respect company property, including cash and patient financial information held on site or in patient portals.
- Maintain professional behavior toward patients and coworkers and respond to others’ needs.
- Respect patient boundaries and cultural sensitivities during interactions.
- Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Establish, nurture, and maintain cooperative working relationships.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Health Savings Accounts with employer funding.
- Wellness dollars.
- 401(k) employer match.
- Free services at imaging centers for the employee and immediate family.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Job Search Resources
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Frequently Asked Questions
Common questions about Receptionist in Elk Grove, CA careers and jobs.
Based on current job postings on Teal, the average Receptionist salary in Elk Grove, CA is approximately $43,000 per year, with a typical range of $23,000 to $56,000.
