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Seasonal Front Desk Clerk - Full-Time

Hilton Grand VacationsMyrtle Beach, SC
Onsite

About The Position

As a Seasonal Front Desk Clerk at Harbour Lights Resort in Myrtle Beach, you will be providing excellence in service while checking owners and guests in and out of the property and responding to inquiries regarding services throughout the duration of their stay. Commitment and dedication to our service culture is an encouraged behavior to be displayed toward our guests and team member at all times.

Requirements

  • High School Graduate or equivalent experience
  • Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
  • Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
  • Ability to multi-task responsibilities and prioritize duties to organizational demands
  • Prior cash handling and data entry experience required.
  • Previous customer service experience

Nice To Haves

  • Prior hospitality or related experience.
  • Previous Front Desk or relevant work history

Responsibilities

  • Inputs information into the reservation’s system.
  • Assists guests with reservations or changes as required.
  • Generates invoices and collects payments.
  • Maintains safety deposit boxes.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
  • Other duties as assigned.

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