Front Desk & Customer Service Team Member
Battle House Laser Tag • Wake Forest, NC4d • $11 - $13 • Onsite
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Better Than Retail: Front Desk & Customer Service Team Member
Battle House Laser Tag•Wake Forest, NC
•$11 - $13•Onsite
About The Position
Battle House Laser Tag is hiring a Front Desk & Customer Service Team Member to help keep the fun organized. You’ll be one of the first people our customers interact with, both in person and over the phone. Your job is to answer questions, help customers book their visit or party, check players in, and make sure guests have a great experience from the moment they contact us.
Requirements
- Strong customer service skills
- Comfortable talking on the phone
- Friendly and outgoing personality
- Organized and able to multitask
- Dependable and on time
- Comfortable using computers and learning new systems
- Able to stay calm when several customers need help at once
- Teamwork vibes, no drama
Nice To Haves
- High school students looking for a flexible part time job
- College students working around a class schedule
- Someone with a full time job looking for extra evening or weekend hours
- Anyone who is friendly, organized, and comfortable talking to customers
Responsibilities
- Answer incoming phone calls and customer questions
- Help customers choose and book laser tag sessions, birthday parties, and events
- Greet and check in customers
- Handle payments and point of sale transactions
- Explain pricing, packages, and available options
- Help organize parties and groups as they arrive
- Respond to basic customer questions and concerns
- Work with the rest of the team to keep operations running smoothly
- Help keep the front desk and lobby clean and organized
Benefits
- Flexible part time scheduling
- Unlimited FREE laser tag
- Discounts for friends and family
- Tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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