Front Desk Associate
True North Hotel Group Inc • Marlborough, MA2d • $0 - $17 • Onsite
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Front Desk Associates
True North Hotel Group Inc•Marlborough, MA
•$0 - $17•Onsite
About The Position
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Marlborough, MA. We offer awesome benefits and a great family culture.
Requirements
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
- Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Full time, must be able to stand 8 hours.
Nice To Haves
- Experience in hospitality is a plus.
Responsibilities
- Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
- Responds to guest questions either in person or over the phone.
- Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
- Resolves guest problems/complaints.
- Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
Benefits
- awesome benefits
- great family culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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