Front Desk Jobs

About The Position

Requirements

• 1 year of customer service experience.
• Must be able to handle a fast paced environment.
• Strong written and oral communication skills.
• Demonstrated ability to manage complex operational matters.
• Highly motivated and self starter attitude.
• Energetic and engaging personality.
• Enjoy working with people.
• Proficient with computers (minimum 40 wpm).

Nice To Haves

• Bilingual in Spanish, Somali, Oromo or Hmong a plus.

Responsibilities

• Greet patients with a warm hand towel when they arrive at the dentist's office.
• Assist patients in filling out required intake and medical forms.
• Correctly enter in patients’ medical history and medication list (if applicable).
• Scan any necessary documents and update the patient's profile.
• Scan new insurance cards if necessary.
• Collect payments from patients (if necessary) and update the patient’s ledger with payment.
• Inform patients of payment options (if applicable).
• Notify the clinical team when patients are ready.
• Ensure the reception area is maintained and professional in appearance.
• Prepare check-in notes for the next day to ensure a smooth check-in process for patients.
• Maintains patient confidentiality.