Front Desk Jobs

About The Position

Requirements

• Current UVA student with Federal Work-Study eligibility.
• Enrolled in 11–12+ credit hours as full-time students.
• Resume required.
• Punctual, reliable, and able to work independently.
• Interested in improving the advising experience for their peers.
• Capable of interacting professionally with students, faculty, staff, and co-workers.
• Detail-oriented.
• Able to work as part of a team.

Nice To Haves

• Prior experience working with the public.
• Strong knowledge of university resources.
• Ability to work at least 10 hours in total anytime from 12:00 p.m. to 6:00 p.m. from Mondays to Fridays (at least 3 hours per day) every week.

Responsibilities

• Serving as a key link and establishing service-focused rapport and relationships with students, departmental staff, partner offices, and library patrons.
• Delivering exceptional customer service to maintain a positive and professional reception environment, such as responding to walk-in inquiries (including questions about the library, the space, and academic/advising resources), and arranging spaces prior to reservations and assisting partner offices with their needs.
• Assisting with the center’s digital signage, survey design, and other duties related to programming and space management assigned by the Spaces Coordinator.
• Assisting with events and programs such as the Majors Fair and the Advising Summit, hosted by the Georges Student Center and the Stellic team.
• Assisting with Academic Support Programs (P2L, PAC, and MCLC) and coordinating with the Peer Coaches when they need assistance during their sessions.
• Being familiar with emergency procedures and prepared to respond to potential emergencies.
• Reporting or notifying Space Coordinator or Facilities Management of issues needing custodial and maintenance care.
• Maintaining a high standard of professionalism and cleanliness at the center.
• Acting as a “Manager on Duty” when no full-time staff is at the center.
• Enroll in either UNST 3910 (1 cr.) or UNST 3920 (1 cr.).

Benefits

• Receive dedicated career support.
• Acquire transferable work skills that are valuable after graduation.
• Learn operational skills in Higher Education and business center administration.
• Strengthen your résumé with meaningful experiences.
• Gain leadership experience and the opportunity to mentor new interns.
• Learn with emphasis on integration, ethics, and real-world impact.
• Enjoy flexible scheduling.
• Convenience of working on Grounds.
• Meet new people and mentors to expand your university network.
• Earn $13.00/hour, with opportunities for advancement.
• Earn $14.00/hour for returning Interns who mentor new intern(s) in Spring 2027.