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Front Desk Host

Tustin•Tustin, CA
•Onsite
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About The Position

Join the team at Floyd's 99 Barbershop in Tustin, where we take the stress and guesswork out of getting a great haircut. We offer expert, personalized cuts tailored to each client, whether they're looking to change their style, maintain a fresh look, or simply enjoy a laid-back, high-energy vibe. Our culture is all about PEOPLE FIRST, where we take care of both clients and teammates with positive energy, teamwork, and a commitment to always improving. We work hard, but we don't take ourselves too seriously, making Floyd's a place where you can grow your craft, thrive in a supportive environment, and have fun along the way. At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Requirements

  • 2+ years of customer service experience in the retail, hospitality, or beauty industries
  • Experience working in a fast-paced environment
  • Fantastic collaboration skills with an ability to communicate over the phone and in person
  • Commitment to helping others and working with a team
  • Organizational skills, attention to detail, and time management abilities
  • Ability to maintain confidentiality
  • Ability to work a flexible schedule, including nights and weekends

Responsibilities

  • Answering phone calls
  • Scheduling appointments
  • Answering questions
  • Taking messages for staff
  • Speaking with customers about their desired services
  • Giving them pricing information
  • Upselling beauty treatments
  • Generating quotes
  • Figuring out wait times
  • Assisting with general cleaning duties
  • Maintaining a positive, seamless retail environment

Benefits

  • Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
  • Ongoing opportunity for growth
  • Health benefits for full-time employees, including medical, dental, and vision
  • Fun and relaxed environment
  • Nationwide locations, making it easy to relocate while continuing your professional journey

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

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