Zuora Integration & Workflow Developer

Jade Global•Toronto, ON

2d•Remote

About The Position

We are seeking a Zuora Integration & Workflow Developer to support initiatives across our Product-Led Growth (PLG) roadmap. The role will focus on designing, developing, and supporting Zuora integrations, workflow automation, subscription lifecycle processes, and data management solutions.

Requirements

Hands-on experience with Zuora Billing, Zuora Workflows, and Zuora APIs.
Strong experience in API integrations, REST/SOAP services, and event-driven architectures.
Experience working with webhooks, SFTP integrations, and external system connectivity.
Understanding of subscription billing processes, product catalogs, amendments, and renewals.
Strong troubleshooting, testing, and data reconciliation skills.
Excellent documentation and stakeholder communication abilities.

Nice To Haves

Experience supporting SaaS subscription business models.
Familiarity with enterprise integration patterns and automation frameworks.
Experience working in Agile project environments.

Responsibilities

Develop and enhance integrations between Zuora and upstream/downstream enterprise systems.
Design and implement event-driven solutions using Zuora Callouts, Webhooks, and Workflow Notifications.
Build, maintain, and optimize Zuora Workflows to automate business processes.
Integrate workflows with external APIs, SFTP servers, and internal applications.
Collaborate with Product Managers and Zuora Administrators to implement product catalog changes.
Configure, test, and support subscription lifecycle processes including amendments, renewals, and co-termination scenarios.
Perform data validation, reconciliation, and bulk data operations using Zuora APIs, Data Loader, and Workflow jobs.
Develop and execute unit and integration test cases for API-driven solutions.
Troubleshoot and resolve integration, workflow, and data-related issues using API logs, callout histories, and audit trails.
Create and maintain technical documentation and provide knowledge transfer to support and business teams.