Zone Lead - FT

At Home•Tyler, TX

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual standards are set and upheld to drive sales, and provides expertise in visual standards, merchandising techniques, fixturing, and implementing in-store marketing elements such as signs, vignettes, endcaps, tables, and featured product displays. The ZL helps reinforce seasonal, holiday, and promotional themes, and influences Team Members to understand visual merchandising standards while demonstrating ethical conduct, safety, and compliance. The work involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The ZL plans and leads merchandising transitions, reinventions, assortment changes, and resets in conjunction with the Assistant Store Manager. The position also plans and executes assigned daily and weekly work, participates in freight processes, sorts and stocks merchandise, maintains endcaps and an organized zone, supports store operations and customer experience, coaches Team Members on visual merchandising, and uses store scorecard data to improve business metrics within assigned zones. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Background check will be completed.
Clear and concise communication skills, including verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability is required, including nights and weekends.
Ability to lift at least 50 pounds and team-lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and within a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, safe, and fun work environment.
Flexibility and creativity, including the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes by planning and leading transitions, reinventions, product assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling visual merchandising.
Plan and execute daily and weekly workload and assigned tasks to support visual merchandising, sales goals, and guest engagement, completing work efficiently and on time.
Participate in freight processes for incoming freight and transitions.
Process freight sorts and stock product in designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in meetings and huddles on these subjects.
Model and coach visual merchandising practices and provide ongoing learning opportunities to Team Members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and act within assigned zones to improve metrics.
Maintain a neat, clean, organized zone and ensure current signage and sets are in place.
Perform other duties as assigned based on business needs.