Zipline Guide
Omni Hotels & Spas•Hot Springs, VA
•Onsite
About The Position
The Zipline Guide will have excellent communication, customer service skills, organizational and leadership skills and be comfortable working at heights of 200+ feet.
Requirements
- Excellent communication skills
- Excellent customer service skills
- Organizational skills
- Leadership skills
- Comfortable working at heights of 200+ feet
- Must be able to stand for 8+ hrs per day
- Comfortable working in extreme weather conditions
- Current First Aid/CPR Certification is required of all guides.
Nice To Haves
- CPR and First Aid certification is desired.
- Experience in the ski industry, outdoor education, recreation management, high angle ropes courses, and/or interpretive/educational programming a plus.
Responsibilities
- Demonstrate strong customer service skills.
- Assist desk staff with check in process, waivers and storing belongings.
- Greet guests and give an introductory orientation talk.
- Inspect, repair as needed and prepare guide equipment, guest equipment, and Canopy Tour course daily.
- Complete Daily Operations Check List and Report and Equipment Use Log. Complete Near Misses/Incidents when pertinent.
- Inform Canopy Tour director of any maintenance needs on the course.
- Guide groups of up to 8 guests on the Canopy Tour, and demonstrate proficiency in the multitude of skills required to guide.
- Ensure that all procedures covered in the Guide Training Manual are followed.
- Respond when necessary to evacuate participants from the course.
- Provide a friendly and welcoming atmosphere for Canopy Tour guests.
- Assist in operating the Williwaw Dual Racing Zip
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
