YSIC Case Manager (without Authorized Driver)

YMCA Of Greater Seattle • Seattle, WA

20h

About The Position

The Y Social Impact Center Case Manager supports low-income youth and young adults, including those who may have experienced foster care, homelessness, disconnection from school, juvenile justice, or other systems, as they develop skills for independent living. The role provides specialized support in areas such as education, job readiness and employment, housing, technology, or another designated field; builds collaborative community relationships; and provides information and referrals in a welcoming, supportive YMCA environment.

The position serves the Y Social Impact Center, the social services division of the YMCA of Greater Seattle. Its programs serve youth, young adults, and families across several Washington counties and aim to reduce risk factors, help young people navigate systems and life transitions, establish stability and wellness during crises, and build competencies and social capital. The organization values relevant lived experience as an asset.

The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The hiring range is $25.00–$28.00 per hour. The position is identified as being without an authorized driver; the qualifications nevertheless require the ability to transport oneself and clients safely, proof of adequate vehicle insurance or ability to travel to areas without public transportation, and the ability to meet clients at community locations.

Requirements

• Bachelor’s degree in psychology, social work, or a related social services field, or equivalent experience; other applicable education, training, and experience may be considered. The posting notes that some Case Manager positions require a bachelor’s degree or higher.
• Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency, and/or homelessness fields.
• Ability to teach effective independence skills to people with varied learning styles and to plan supportive activities.
• Strong youth engagement and relationship-building skills.
• Strong verbal and written communication skills.
• Basic computer skills and working knowledge of Microsoft Office.
• Ability to transport oneself and clients safely and effectively and meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
• Current state-approved First Aid and CPR certification.
• Current approved HIV blood-borne pathogens training; the posting specifies completion within 30 days of employment or at the first available training.
• Adhere to required abuse-prevention, boundary, training, reporting, and mandated-reporting standards.

Nice To Haves

• Master’s degree preferred.
• Knowledge of and previous experience with diverse populations, including differences in language, culture, race, physical ability, and sexual orientation.
• Ability to speak a language in addition to English may be helpful.
• Relatable lived experience involving systems such as foster care, criminal justice, behavioral health, or homelessness is valued as an asset.

Responsibilities

• Provide specialized services in education, employment or career development, housing, technology, or another designated field, and support participants in achieving their goals.
• Build strong relationships with youth and young adult program participants to provide quality services.
• Develop individualized, strengths-based, youth-driven service plans.
• Understand contract and grant terms and conditions to meet program outcome requirements and provide appropriate services.
• Research best practices and create and maintain a specialized resource library.
• Maintain clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
• Teach life skills, job readiness, or other subject matter individually and/or in groups, often through experiential activities.
• Collaborate with YMCA staff and community partners to plan and facilitate activities, including visits to community resources.
• Build and maintain collaborative relationships with funding liaisons, service providers, businesses, and educational institutions relevant to specialized services.
• Support participant success in safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
• Assist with program coordination or other activities related to the job focus as needed.
• Participate in the YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support.
• Adhere to abuse-prevention policies and appropriate boundaries, complete required training, report suspicious or inappropriate behavior, and comply with mandated reporting requirements.
• Ensure staff are properly screened, trained, supervised, and held accountable to the organization’s abuse risk management standards.

Benefits

• YMCA of Greater Seattle membership for the employee and household.
• Medical, dental, vision, and life insurance.
• Retirement plan with employer contributions.
• Free access to mental health resources.
• Rapidly accruing paid time off (PTO).
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level