Case Manager, Intoxicated Driver Resource Center

Middlesex County • New Brunswick, NJ

20h • $50,000 - $60,000 • Onsite

About The Position

The Case Manager supports the Intoxicated Driver Resource Center (IDRC) DUI program under the supervision of the IDRC Director. The role helps clients satisfy DUI legal requirements, primarily through telephone and email communication, and maintains accurate electronic records while protecting client confidentiality and following HIPAA regulations.

The Case Manager coordinates with substance use disorder and mental health treatment agencies, monitors client treatment progress through NJSAMS, uses electronic databases for record keeping, and communicates with New Jersey municipal courts. The position also provides support at the two-day IDRC educational class held on select evenings and performs other assigned duties.

Requirements

• Graduation from an accredited college or university with a bachelor’s degree in Social Work, Psychology, or a related behavioral health field.
• One to two years of experience working with individuals with substance use disorders and mental health conditions.
• Computer literacy and ability to adapt to new programs and systems.
• Excellent written and verbal communication skills.
• Ability to learn and use programs including NJSAMS, SilverHammer, DocuSign, DUITS, Microsoft Word, Outlook, and electronic medical records.
• Ability to develop and maintain effective working relationships with supervisors, coworkers, and collaborating agencies.
• Problem-solving ability.
• Excellent organizational skills.
• Familiarity with symptoms of substance use disorders and mental health conditions.
• Knowledge of community resources and treatment services.
• Knowledge of DSM-5 and ASAM criteria.
• Strong customer service and interpersonal communication skills.
• Experience working with culturally diverse populations.
• Valid in-state driver’s license.

Nice To Haves

• Certified Alcohol & Drug Counselor (CADC) credential or progress toward credentialing.
• Bilingual Spanish.

Responsibilities

• Provide guidance and assistance to clients working to satisfy their DUI legal requirements, primarily by telephone and email.
• Establish and maintain clear, accurate, well-written electronic records.
• Maintain client confidentiality and comply with HIPAA regulations.
• Coordinate with substance use disorder and mental health treatment agencies.
• Monitor client treatment progress using the NJSAMS electronic database.
• Use various electronic databases for record keeping.
• Communicate with New Jersey municipal courts.
• Provide support at the two-day IDRC educational class held on select evenings.
• Perform other duties as assigned.

Benefits

• Pension plan.
• On-site wellness coaches.
• Health and dental insurance.
• Generous vacation, sick, and holiday leave.
• Workplace support and flexibility intended to promote well-being and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level