Youth Services Specialist

Equus•New York, NY

8d•$23 - $24

About The Position

The Youth Services Specialist provides individualized support and development-focused services to youth clients, particularly Opportunity Youth ages 18–24. The specialist builds rapport and helps clients overcome barriers to employment, education, and training through mentorship, coaching, referrals to supportive services, and connections to career pathways. The role is part of the Pathways for Access to Careers and Employment (PACE) program, a career services initiative funded by NYC's Human Resources Administration for adults and youth ages 18 and older who receive public assistance. PACE provides individualized career planning, skills development, credential attainment, employment preparation, job placement, and retention services.

Requirements

High school diploma or GED.
At least 2–3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
Experience working with diverse populations, including people facing employment or socioeconomic barriers.
Experience working with disconnected or vulnerable youth populations.
Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams, and ability to accurately enter data, track outcomes, and generate reports.
Strong coaching, communication, and interpersonal skills, including the ability to motivate clients toward employment and education goals.
Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
Ability to work effectively in a fast-paced, team-based environment and collaborate with internal staff and external partners.

Nice To Haves

College coursework or a degree in a related field, or equivalent relevant experience.
Bilingual in Spanish, Kreyol, Russian, or Mandarin.

Responsibilities

Conduct intake and needs assessments with youth participants ages 18–24 to determine employment readiness.
Develop action plans reflecting clients’ employment, education, and skill-development goals.
Refer clients to employment and training opportunities and internal and external recruiting events.
Work with colleagues to match employer needs and job orders with jobseekers’ skills and qualifications.
Manage schedules for training, client assessments, and individual career advisement while meeting placement targets.
Manage a large caseload and maintain timely case notes for each client.
Help clients create or revise resumes.
Review resumes and assess candidate eligibility for specific job openings.
Conduct workshops to build candidates’ skills and improve their employment prospects.
Enter data into a database and generate training reports.
Perform other duties as assigned.