Library Specialist-Youth Services

City of Flagstaff•Flagstaff, AZ

12h

About The Position

The Library Specialist – Youth Services serves as a primary liaison between the library and its young patrons, providing reference assistance and reader’s advisory services to children, teens, and their families. The role develops and leads engaging youth programs, such as storytimes, craft activities, book clubs, and educational workshops, and selects age-appropriate print, audiovisual, and digital materials for the youth collection. The specialist provides customer service at the Youth Services desk, assists patrons with research and technology, and helps ensure that library programs and collections meet community needs.

Requirements

Associate degree or 60 completed credits of college-level coursework.
Two years of relevant experience, including one year of full-time library work experience. The library experience requirement may be met through full-time library employment, equivalent part-time hours, or a master’s degree in library/information science.
A combination of relevant education and relevant experience may substitute on a year-for-year basis.
Regular attendance is an essential function of the job.
Must pass background, criminal history, and fingerprint checks.
Basic understanding of communication and customer service principles.
Competent written and verbal communication.

Nice To Haves

Bachelor’s degree or higher in a related field.
Three years of progressively responsible employment in the library field.
Knowledge of the local community and its resources.
Fluency in a language other than English, particularly Diné, Hopi, or Spanish.
Experience in early childhood education, particularly storytimes for children from birth through age five; ability to offer bilingual storytimes is a plus for Youth Services and EFCL.
Experience planning, developing, and preparing library programming for Reference, Youth Services, or EFCL.
Experience speaking to groups about library services for Reference, Youth Services, or EFCL.
Basic knowledge of and experience with collection development and maintenance.

Responsibilities

Provide excellent customer service to internal and external customers, including at the Youth Services desk.
Track and report statistics for the program area.
Assist patrons with computers and research in person and by phone.
Handle patron complaints and comments, interpret policies, respond to emergencies and difficult situations, and maintain and distribute community information.
Select and deselect materials by assessing library needs and ordering appropriate items.
Provide reader’s advisory services.
Plan, develop, and prepare youth programming, potentially including off-site programs; schedule venues, prepare age-appropriate content, lead programs or book and vet presenters, create promotional materials, purchase supplies, and host programs.
Conduct early literacy storytimes as needed.
Place holds and locate materials for patrons.
Assess and promote library programs and services to provide relevant services to the public.
Assist staff with grant planning, writing, and implementation as needed.
Assist patrons with the online catalog, subscription databases, electronic resources, the Internet, printing, and general computer use.
Perform related duties as assigned.

Benefits

Arizona State Retirement System membership with a mandatory contribution rate of approximately 12% and 100% match.
Deferred compensation options.
Up to 4% annual pay-for-performance increase.
Group health, dental, and vision insurance.
Flexible spending and health savings accounts.
13 paid holidays, vacation, sick leave, and personal leave.
Paid parental leave, bereavement leave, and jury duty leave.
Life insurance, AD&D, short- and long-term disability, and voluntary life insurance.
First-time homebuyer assistance.
Qualified Public Student Loan Forgiveness.
Employer tuition assistance.
Employee clinic, telehealth, wellness program and incentives, and tobacco cessation program.
Employee Assistance Program.
Employee recognition programs and awards.
Employee discounts, including Mountain Line Bus Eco Pass, Aquaplex, and recreation centers.