Youth Services Specialist

International Rescue Committee • Louisville, KY

7d • $21 - $23

About The Position

The Youth Services Specialist supports the International Rescue Committee’s Refugee School Impact (RSI) program, helping ORR-eligible refugee students ages 6–18 and their parents or guardians access and succeed in the U.S. education system. The Specialist assists families with school enrollment, leads student and parent orientations, provides after-school tutoring and academic support during the school year, and runs a summer academic program. The role includes regular student check-ins to track academic progress and coordination with school staff, community partners, and the Education & Youth Services Manager to keep services aligned with program goals.

This position combines office work, remote work, and field work in the service delivery area. Occasional non-local domestic travel of up to 10% is required, and occasional evening or weekend work may be needed. The position is expected to end on September 30, 2027. Compensation is $21–$23 per hour.

Requirements

• Experience working with refugee, immigrant, or other multicultural youth and families.
• Demonstrated ability to work and communicate effectively in a multicultural environment.
• Excellent problem-solving skills and the ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluency in spoken and written English.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and ability to use the internet and other digital tools for data entry, research, and problem-solving.
• Valid driver’s license and access to a personal, insured vehicle; ability to transport clients as needed.
• Must drive clients for school enrollment, summer programs, and after-school activities.

Nice To Haves

• Bachelor’s degree in social work, education, or a related field is preferred.
• Experience in a school, resettlement, or case management setting is preferred.
• Proficiency in language(s) spoken by the client group is desired.
• Familiarity with the U.S. education system, or willingness to learn local school district processes and requirements, is preferred.
• Experience with a client database system such as ClientTrack is a plus.
• First Aid and CPR certification is preferred, or willingness to obtain certification before the start of the program.

Responsibilities

• Assist newly arrived ORR-eligible families with school enrollment for children ages 6–18, including interpretation support as needed.
• Provide school orientation to enrolled students and lead Extended School Orientation workshops for parents and guardians on school choice, transportation, attendance, and supporting their child’s education.
• Coordinate with the Jefferson County Public Schools Office of Multilingual Learners and other school staff to identify enrollment issues and keep teachers informed about students’ academic progress.
• Support families choosing private schools, homeschooling, or districts outside Jefferson County Public Schools, including newly arrived refugee families served through the Program of Initial Resettlement.
• Deliver the after-school program twice a week during the school year, providing reading and writing tutoring and other academic support, with assistance from interns or volunteers.
• Conduct regular one-on-one check-ins with students at school to track grades, homework completion, and attendance, and coordinate with teachers to address concerns early.
• Refer students and families to IRC programs or other community resources when needs arise outside of school.
• Plan and lead the summer academic program, including academic reinforcement, enrichment activities, field trips, and transportation to and from students’ homes.
• Maintain accurate and timely documentation of services, referrals, and orientations in ClientTrack.
• Assist in recruiting, training, and supervising interns or other youth program staff.
• Attend regular meetings with the Education & Youth Services Manager to discuss programming and concerns.
• Support case closures, transition planning, and other closeout activities as the program year winds down.
• Perform other duties as assigned.

Benefits

• 10 paid sick leave days.
• 10 U.S. holidays.
• 20–25 paid time off days, based on role and tenure.
• Medical insurance starting at $163 per month.
• Dental insurance starting at $6.50 per month.
• Vision insurance starting at $5 per month.
• Flexible spending accounts for healthcare, dependent care, and commuter expenses.
• 403(b) retirement savings plan with employer match and immediate vesting.
• Non-elective employer retirement contribution based on age and years of service, with three-year vesting.
• Disability insurance.
• Life insurance.
• Employee Assistance Program offering confidential counseling and support services for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level