Youth Services Program Supervisor

City of GaithersburgGaithersburg, MD
Onsite

About The Position

The Sports & Youth Services Division of the Department of Parks, Recreation & Culture is seeking a Youth Services Program Supervisor to plan, organize, execute, supervise, and oversee a variety of programs, activities, and services that engage, inspire, and positively impact the lives of young people and meet the needs and interests of Gaithersburg's diverse community. This position is primarily responsible for coordinating and overseeing the Elementary After School Program, a series of free out-of-school-time recreation and enrichment programs and activities that operate from September through May for youth in grades 1 through 5. The programs are held directly after school, and activities include arts and crafts, indoor recreation, and outdoor supervised play. The position will also provide support to the Summer Camp Team when program focus shifts from school year to summer programming, including supervising camp programs as assigned. The ideal candidate will be positive, creative, and resourceful and bring a fresh perspective to assist in growing and improving existing youth programming while developing and launching new programs. You must have experience planning, scheduling, and implementing a wide variety of youth programming, including developing programming for elementary school aged participants (6 to 11 years old) and summer camp programs. Previous experience working with children with disabilities is desirable. The position requires extensive public contact and experience in youth and community outreach, engagement, and inclusion, particularly with underserved populations. Must have strong communication (verbal and written), organizational, time, staff, and resource management skills, and experience developing and managing/monitoring program budgets. Must be able to take on a variety of responsibilities, juggle multiple tasks, and work effectively independently and as part of the team. The ability to communicate effectively in both English and Spanish is desirable. Customer service inside and outside the organization must be a top priority, with special emphasis on the delivery of quality programs to the public.

Requirements

  • Relevant Bachelor's Degree.
  • At least three years of professional experience in recreation administration; some experience supervising staff and volunteers.
  • Demonstrated relevant youth programming and management experience, including camps.
  • Excellent interpersonal, analytical, organizational, time management, outreach, marketing, communication (verbal and written), and customer service skills.
  • Demonstrated ability to foster relationships with key partners and stakeholders.
  • An understanding of the needs of an ethnically and economically diverse community.
  • Proficient computer skills (Microsoft 365 applications); experience with financial/recreation management software a plus.
  • Valid driver's license and safe driving record.
  • CPR/AED and First Aid certification (may be obtained through the City upon hire).
  • Ability to communicate effectively in both English and Spanish (desirable).
  • Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform job duties.

Nice To Haves

  • Previous experience working with children with disabilities is desirable.
  • The ability to communicate effectively in both English and Spanish is desirable.
  • Experience with financial/recreation management software a plus.

Responsibilities

  • Plan, implement, and supervise positive youth development programs and activities for elementary school aged youth; support other youth programming as needed.
  • Identify and analyze youth programming needs of the community; develop, direct, and implement programs and activities to meet those needs.
  • Supervise camp programs in support of the Summer Camp Team.
  • Maintain and prepare various records, logs, reports, and documentation.
  • Hire, train, schedule, supervise, and evaluate part-time and seasonal staff and volunteers.
  • Work with local agencies to encourage sponsorship or participation in youth activities, programs, or events.
  • Collaborate with other City departments; organize partnerships to support various programs.
  • Evaluate the effectiveness of programs; recommend and implement improvements.
  • Prepare and distribute promotional and marketing materials.
  • Participate in budget development and monitor budget of assigned programs.
  • Analyze and recommend changes to program fees, charges, and expenditures.
  • Schedule and coordinate rental and interdepartmental facility use and equipment needs.
  • Provide outstanding service, pursue continuous improvement, and exceed expectations.

Benefits

  • comprehensive insurance benefits (medical, dental, vision, life)
  • paid time off
  • generous retirement contributions
  • health and wellness programs
  • tools to assist with paying down student loan debt and managing student loans
  • training and professional growth opportunities
  • excellent work/life balance
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