Youth Services Data & Performance Coordinator

Detroit Recovery ProjectDetroit, MI
Onsite

About The Position

Detroit Recovery Project is seeking a Youth Services Data & Performance Coordinator to support the collection, management, reporting, and quality assurance of program data across the Youth Services Department. This position serves as the department's primary resource for data integrity, grant reporting, program outcomes, and performance monitoring. Working closely with department leadership and program staff, the Youth Services Data & Performance Coordinator will ensure accurate, timely, and compliant data collection while supporting grant requirements, continuous quality improvement, and organizational decision-making. This is an excellent opportunity for a detail-oriented professional who enjoys working with data, solving problems, and helping programs demonstrate measurable outcomes that positively impact the communities we serve.

Requirements

  • High School Diploma or GED.
  • Minimum of two (2) years of experience in data collection, data management, reporting, quality assurance, healthcare administration, behavioral health, nonprofit operations, or a related field.
  • Demonstrated experience maintaining databases and producing accurate reports.
  • Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, Teams, and SharePoint.
  • Typing speed of 50+ words per minute with a high degree of accuracy.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail with the ability to maintain accuracy while managing multiple priorities.
  • Ability to communicate effectively, work collaboratively, and build positive working relationships.
  • Ability to exercise discretion and judgment when handling confidential information.
  • Valid and unrestricted Michigan Driver's License.
  • Reliable transportation with current automobile insurance meeting agency policy requirements.
  • Ability to successfully pass all pre-employment screening requirements, including a criminal background check and drug screening, consistent with applicable laws and organizational policies.

Nice To Haves

  • Experience working with Electronic Health Records (EHR).
  • Experience supporting grant-funded programs.
  • Experience with data reporting, dashboards, quality improvement, or performance metrics.
  • Experience working within behavioral health, healthcare, or nonprofit organizations.

Responsibilities

  • Collect, maintain, organize, and validate program data across the Youth Services Department.
  • Enter and maintain accurate client and program information within organizational databases and electronic systems.
  • Generate recurring and ad hoc reports for leadership, grant funders, and internal stakeholders.
  • Monitor data quality by identifying discrepancies, missing information, and reporting errors while coordinating timely corrections.
  • Cross-reference information from multiple databases and source documents to ensure accuracy and completeness.
  • Support grant reporting requirements by ensuring data is collected, maintained, and submitted accurately and on time.
  • Develop and maintain tracking tools, spreadsheets, and reporting dashboards.
  • Assist department leadership in monitoring program outcomes, performance measures, and key performance indicators.
  • Maintain compliance with HIPAA, organizational policies, grant requirements, and applicable federal, state, and local regulations.
  • Collaborate with program managers and staff to improve data collection processes and reporting accuracy.
  • Maintain confidentiality of client and organizational information.
  • Participate in staff meetings, trainings, audits, and quality improvement initiatives.
  • Perform other related duties as assigned.

Benefits

  • Front-loaded PTO
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Employee Assistance Program (EAP)
  • Professional Development Opportunities
  • Student Loan Forgiveness opportunities, including PSLF and eligible HRSA programs
  • Pet Insurance
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